Extended Stay America - Lubbock - Southwest

Kevin 

on Expedia

6 years ago

Overpriced for quality of hotel I waited too late to book and there weren’t many choices. The hotel is old. The bed was old and uncomfortable. No coffee pot in room. 

STEPHANIE 

on Expedia

6 years ago

Its dog friendly so that's a plus for pet owners but going without that knowledge can be overwhelming when they are fighting in the lobby. 

Anonymous 

on Expedia

6 years ago

a nice hotel and it is lose to several hotels. There was a few stores in area too. 

Chris 

on Expedia

6 years ago

Property was clean and well taken cared of. Had issues with the heater but the front desk attended was awesome and fixed it. 

Angie 

on Expedia

6 years ago

Ok, for value and close to LCU Elevator wasn’t working on first day and I carried luggage to 2nd floor. Staff was friendly. Room could be updated. Some lights were not working. Shower stall is designed that you fail to see the grime and dirt. Tricky but stall not cleaned enough. 

JoeFoster 

on Expedia

6 years ago

The property sits right off the freeway and frontage road. Even with double pain windows you can hear traffic all night. I tried to request a handicapped room through Expedia. It did not make it to the facility. The desk clerk Ian, went above and beyond to help us. We were first given a room on the second floor. that had not been cleaned from the last guest. Ian was shocked and arranged for a handicapped room on the third floor. The room was nice and clean with minor problems. If a fire occurs and the guest is confined to a ... read more