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Extended Stay America - Lubbock - Southwest

4.1
  • Hotels
  • Lubbock, TX

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

4802 S. Loop 289, Lubbock, TX, 79414, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.1594 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Good for pets, but that’s it Since pets are allowed, there were 2 times that the elevator floor needed to be cleaned. Since, we didn’t have pets, I would probably stay somewhere else. However, I liked that they offered coffee and bars for breakfast. 

Business response:

We're so happy you were comfortable here and you took advantage of our complimentary grab-and-go breakfast. We want you to start the day off right, and we are glad we could help. Your feedback is valuable as it will help us improve our service moving forward. Thank you again for staying with us at Extended Stay America, and we look forward to welcoming you back soon. Safe travels! Sincerely, Hotel Management 

Theo's profile image
6 years ago

Business response:

Theo, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

frank's profile image
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Galen's profile image
6 years ago

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Jessica's profile image
Jessica 
6 years ago

The staff was very friendly. Rooms were clean. Very quiet property. Close to alot of restaurants. 

Business response:

Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was so good to have you at Extended Stay America, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Shirea's profile image
Shirea 
6 years ago

Everyone was very nice and helpful! Really enjoyed my stay!! 

Business response:

Shirea, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Debbie's profile image
Debbie 
6 years ago

Bed was rock hard and creaked every time we moved. Hotel should upgrade to pillow-top mattresses, and quit using the wooden base!! 

Business response:

Debbie, thanks for being our guest. We are sorry you couldn’t experience a good night’s sleep due to the bedding issue. We hope you’ll choose us again so we can deliver you a better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Lubbock - Southwest

How is Extended Stay America - Lubbock - Southwest rated?

Extended Stay America - Lubbock - Southwest has a 4.1 star rating with 594 reviews. 

When is Extended Stay America - Lubbock - Southwest open?

Extended Stay America - Lubbock - Southwest is open now. It will close tomorrow at 12:00 a.m.