Extended Stay America - Madison - Junction Court

Charles 

on Expedia

2 years ago

Place was drab and smelled damp and some other smell. 

Diane 

on Expedia

3 years ago

Lost power in the room and because I booked through a third party could get my money back. I really don’t have a desire to stay in another property they own. 

Kelly 

on Expedia

3 years ago

Rooms were described as having pots, dishes, silverware, coffee makers. None of the three rooms rented had any of these items in the rooms. When we asked the desk clerk, he brought out several large tubs and then told my semi - disabled husband that he could use one of the valet carts to take the tubs up to the rooms. Desk clerk stated it wasn't his job to bring said items to the rooms. 

Andre 

on Expedia

4 years ago

Rooms was dirty and smelled bad hair in the tub room smell like fish never will stay their again total disappointment 

Mary 

on Expedia

4 years ago

Zero hospitality. There are signs all over about how I should be comfortable knowing how well they clean, yet when I used a white towel to blot up a little water I spilled on the floor, the towel came away filthy black. 

Anonymous 

on Expedia

4 years ago

Staff was rude when I told them the room I booked was not the one I was provided. 

Anonymous 

on Expedia

4 years ago

Never again Rude and disrespectful 

Karen 

on Expedia

5 years ago

Got to room, was not cleaned. Bedding strewed all over. Room stunk. Called front desk. Had to go get new room. Continental breakfast was a grab and go. Had kitchenette but no utensils, cookware, dishes. Sign said to call front desk with what u needed and they would deliver. We ended up having to go get what we needed from front desk. Asked for napkins and man behind desk stated they didnt have any!