Extended Stay America - Madison - Junction Court

Anonymous 

on Expedia

5 years ago

We got there early and our room was not ready, no biggie. I asked for a restroom and she “was going to make an exception” to let me use it. Well my fiancé had to go and she said “oh no men, you pee on the seat.” Such gender discrimination!! We returned late to check in and our key didn’t work. The lady spend 5 minutes trying to fix it and just gave us a different room because she was pretty sure the person that was supposed to stay in there wasn’t coming back. Our room also had a double bed when we reserved a room with a que... read more

Anonymous 

on Expedia

5 years ago

They have 2 separate buildings, went to the one with reservations. They said overbooked and they had no rooms , had to go to next hotel they said they couldn’t do anything , after about an hour of standing around arguing , they gave me a room without putting in system 

Anonymous 

on Expedia

5 years ago

First of all, they advertise ‘continental breakfast’ when it was nothing more than a couple baskets with granola bars and gas station packaged muffins. There were packets of oatmeal but no bowls or spoons. Also, when you have a kitchenette, there is normally utensils and dishes and bowls to use. There was nothing in any of the cabinets. Third, there was no ice machine in the entire hotel. So the options given to me by the front desk were to use two ice trays (that were not in the room but I could come request from the front ... read more

Anonymous 

on Expedia

6 years ago

Not a nice place. Smelled bad, not very clean and beds very uncomfortable 

Anonymous 

on Expedia

6 years ago

Badger game mishap We booked 4 rooms for a badger game. The price was great compared to other hotels. We were able to check in early. Marcus at the front desk was helpful, professional and polite. Our 1st room smelled horribly like smoke and was a queen bed (we booked a king). We were given a 2nd room which smelt better and had a king bed. The other rooms we booked were all given queen instead of king beds. Overall the hotel smelled, the hallway smelled like pickles/vinegar. Hallways were in poor condition, poorly light, bas... read more