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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Es hätte schön sein können Das Zimmer war sehr schön, aber es waren keinerlei Küchenutensilien vorhanden. Auf Nachfrage bekam ich eine Pfanne. Von 2 Herdplatten funktionierte nur eine. Außerdem gab es Küchenschaben.
Business response:
Guenter, thank you for posting a review of your stay. We're glad overall you had a pleasant time with us, but we're sorry for the maintenance issue you encountered in your room and for the inconvenienceyou experienceddue to the roaches. Please be assured that we have discussed your feedback with the concerned teams, and we're taking immediate actions to fix the problems you mentioned. Also, knowto ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk r... read more
One of the two burners on the cooktop wasn't working. The refrigerator seemed to be either freezing or barely keeping things cool. There was still trash under the sink from the previous occupant, and the floors turned my feet black. Not my best experience at this kind of hotel.
Business response:
Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping and maintenance issues you encountered. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Lisa, thank you for your excellent rating of Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Underrated but EXCELLENT It was great . My only discomfort? My room was a mile from the elevator
Business response:
Travis, thank you for your 5-star revew. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Ok but not great Trip was ok would d been great if I didn’t see old Cheerio in room. I really like hotel and great deals but each room should have dishes to match advertisements
Business response:
Dontrell, thanks for taking the time to share your review online. We are delighted to read you had a great stay at Extended Stay America and that our offerings were to your satisfaction. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. Thank you once more for your review, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Free Breakfast was advertized as 'Grab and Go'. I grabbed a packaged muffin and LEFT. I wont be back.
Business response:
Tom, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Temperature in the room was too cold when I arrived (60 degrees). No problem, shut off the A/C. But room did not warm up and there was a very thin blanket on the bed. Resulted in a cold night of sleep.
Business response:
Thank you for staying at our hotel and for sharing your observations. We were so glad to read that you enjoyed your time with us. However, we would like to apologize for the issue you encountered with the air conditioning unit. Our rooms are checked on a regular basis by our engineering team, so we will have them address this issue immediately. Thank you for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel. Sincerely, Hotel Management
Really great I was comfortable a lot of resurants and stores around you can go to walking distance
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are thrilled to know you had a relaxing time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
John, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.