Extended Stay America - Memphis - Airport

Business response:

Thank you for choosing Extended Stay America for your recent visit to Memphis. We love knowing how much you enjoyed your stay and that you had a comfortable night's rest. We appreciate your feedback and hope you will return soon for another relaxing stay. Sincerely, Hotel Management 

Business response:

Donna, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

George, we are pleased to see you enjoyed your stay with us. To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure to accommodate you, and we look forward to seeing you again. Sincerely, Hotel Management 

Business response:

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It is delightful to hear how much you enjoyed your stay, and we are happy you were impressed with our courteous service, our spacious hotel, and our amenities. It is our goal to deliver exceptional value at a fair price, and we like hearing that we have accomplished just that. Thank you once again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management