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Extended Stay America - Memphis - Airport
- Hotels
- Memphis, TN
About this business
Location details
2541 Corporate Ave. E., Memphis, TN, 38132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
doggy friendly perfect over nite lodging . comfortable fer me and my dog
Business response:
Manuel, thank you for choosing Extended Stay America for your overnights stay. We are delighted to read you and your pet had a great time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Awesome staff Best hotel in Memphis TN ~kLv ~
Business response:
Katie, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. It is nice to hear when our efforts are recognized. We are looking forward to welcoming you on your next visit to our beautiful city. Sincerely, Hotel Management
My second stay here. There was hair in the bed, on the toilet, and tub. Spots on the sheets and towels. Other than that it's great.
Business response:
Thank you for choosing Extended Stay America once more. We are pleased to know that you overall had a good stay. However, we are sorry for the cleanliness issues you encountered in your room. We are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We look forward to providing you a better experience on your next visit. Sincerely, Hotel Management
The hotel was ok for $45. I didnt know i would end up paying $60. My card was double charged for both prices. Im still waiting on my refund. Thankfully i had the money to cover this error in my account. Hotel.com didnt know where my money went. But the hotel was ok overall.
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
Good for a Quick Stay It’s my first time to stay in Extended Stay America and I would say that it was not bad, though the non-smoking room I stayed in had a little smell of smoke. It’s good for an overnight stay. Location is 15-20 mins. away from downtown Memphis.
Business response:
Nick, thank you for taking the time to evaluate your stay. We are happy to read that you liked our convenient location, but we are sorry for the smoke issues you had and the inconvenience it caused. If there is anything we could have done to improve your experience, please let us know. We look forward to your next stay with us soon. Sincerely, Hotel Management
Very good quality for your money! The only negative part was the breakfast was a 2/10, fortunately a Waffle House is like 10 minutes away! The room was clean and surprisingly you couldn't really hear the interstate or any airplanes. We'll more than likely stay there again if we find ourselves returning to Memphis!
Business response:
Thanks for the review. We are pleased to read your stay at Extended Stay America was a comfortable one and that you enjoyed our offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Your business is appreciated, and we look forward to seeing you again in the near future. Sincerely, Hotel Management
You Get What You Pay For. . . Needed a place to stay while traveling and knew it was going to be a late arrival and early departure, so we planned accordingly. Also, we travel with a dog, so that played into our decision as well. The staff at this hotel was just amazing -- very, very friendly and helpful. Honestly, the room was worth the price we paid for it and we would stay there again. It's not incredibly clean or cozy, but the staff was awesome and the price was great!
Business response:
Thanks for being our guest at Extended Stay America. We are delighted to read you liked our service and that our location was perfect for your needs. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Courtney, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Cheap, good for short stays We had a room issue when we checked in but it was resolved quickly. We had trouble getting kitchenware the first day. But the staff made sure as soon as items became available we received them. Breakfast is grab and go; muffins, granola bars, oatmeal, coffee and hot drinks. The staff and manager are great. We had a billing issue that was resolved the day I call about it.
Business response:
We understand your frustration and regret the inconvenience it caused. However, we are happy that our staff did their best. Nonetheless, we have discussed your comments with our team, and we have altered our procedures so this does not happen again. We hope you will give us an opportunity to make this up to you on a future stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Memphis - Airport
How is Extended Stay America - Memphis - Airport rated?
Extended Stay America - Memphis - Airport has a 4.3 star rating with 1,453 reviews.
When is Extended Stay America - Memphis - Airport open?
Extended Stay America - Memphis - Airport is open now. It will close tomorrow at 12:00 a.m.