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Extended Stay America - Memphis - Germantown West
- Hotels
- Memphis, TN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
6325 North Quail Hollow Road, Memphis, TN, 38120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No kind of breakfast.
Clean Friendle. Not far from everything
Business response:
Latoya, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Condition poorly maintained Broken Air conditioning and unclean bathtub.
Business response:
Soumya, thank you for evaluating your stay at our hotel. Please accept our apologies for the maintenance and cleanliness issues you encountered during your time with us. We do not take such concerns lightly, and we will share your comments with appropriate individuals as we strive to enhance our guest experience. We regret not meeting all of your expectations. Thank you again for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
Overnight stay It was nice space and comfortable furniture. Little outdated but big space. Nice refrigerator.
Looked safe and staff is friendly.
Business response:
Brian, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
I like and love the staff here makes me feel welcome love the coffee and muffins at 630am stay here often
Property was ok. Rugs could use aome cleaning. Elevator broke down and was down for a couple of days until it was fixed. Hotel sfaff made sure everyone was accommodated.
Business response:
Todd, thank you for sharing your experience at Extended Stay America. We are glad you were pleased with the service our associates delivered and that you had a pleasant stay overall. However, we apologize for the cleanliness issues you encountered and for the inconvenience you experienced due to the problems with the elevator. We will share your comments with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Manag... read more
I loved the location, it was a safe neighborhood. Only complaint I have was I had to take my dirty towels downstairs in a bag in order to get fresh towels. I’m use to housekeeping replacing towels. They should change that
Frequently asked questions about Extended Stay America - Memphis - Germantown West
How is Extended Stay America - Memphis - Germantown West rated?
Extended Stay America - Memphis - Germantown West has a 4.4 star rating with 1,280 reviews.
When is Extended Stay America - Memphis - Germantown West open?
Extended Stay America - Memphis - Germantown West is open now. It will close tomorrow at 12:00 a.m.