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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible Everything Let me tell you something there were roaches and there's mold in the room. And we stayed here for almost a month and now you guys want to throw us out because you have a company coming. Well I'm going to take my videos and upload them to YouTube and show the hell out of your company if you guys do not give us a refund for all the time we stayed here
Business response:
Dear Sanchez, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future. Sincerely, Hotel Management
Désespérant. Tout cet établissement est un attrape touristes. Je vous conseille d de retirer cet établissement de vos propositions.Il est sal,nous avons payé un petit déjeuner que nous n'avons jamais eu, même pas une bouteille d'eau. La chambre était sale.
Business response:
Dear PAUL, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience, and we apologize for not meeting your expectations. We take any issues you may have had seriously and are dedicated to improving in these areas so that every guest can have an enjoyable experience. If your travel plans bring you back to the city, we hope to have the opportunity to enhance your stay. Sincerely, Hotel Management
Bad
Miami vice It was too close to the airport with so much air traffic noise I couldn't sleep also there was no information about activities and how to access them in Miami . It was easily accessible to taxis and the bus service.
Business response:
Dear Lennox, Thank you for writing a review of your visit. We apologize for any noise disturbance you experienced due to our location near the airport. As part of our attraction is the convenience to the airport, however, we do understand your frustration and appreciate your patience. We hope the other aspects of your stay will make you choose us again. It was a pleasure hosting your visit, and we hope you will choose us again. Sincerely, Hotel Management
Overpriced dirty unsafe Everything is horrible dirty unsafe Not one thing
Business response:
Dear Katia, We are very sorry for any stress caused to you while staying with us. First impressions are essential; therefore, we regret that the start of your visit was not positive. We certainly understand your disappointment and the frustration you must have felt. We will take this up with the appropriate individuals to improve going forward. Safety and security are of utmost importance to us. Please give us the opportunity to provide you with the exceptional stay you deserve whenever you are back in the city. Sincerely, H... read more
Se siente igual que al que es estafado. Lavamanos tupido.habian cucarachas...problema para cambiar toallas,toallero roto,le faltaban focos a las lámparas,mal olor,moho en uno de los closets,no había secadora para el cabello,los alrededores muy sucios...en fin no lo recomiendo. No me gustó nada
Business response:
Dear Larrea, Please accept our apologies for your disappointing stay with us. We always aim to provide a clean environment, excellent service, and an exceptional experience for all our guests. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much be... read more
Buena ubicación pero malas instalaciones y falta de seguimiento de políticas de fumado La limpieza de las habitaciones no la realizaron y estuvimos 8 noches, el desayuno no alcanza y lo que dan es café, las zonas de no fumado no se respetan y la gente anda fumando por todo el hotel e incluso la noche del 31 de diciembre nuestro cuarto se lleno de humo, las instalaciones les falta mantenimiento, las toallas no tienen para cambio de limpias La ubicación
Business response:
Dear Andrés, We appreciate your feedback and apologize for the inconveniences you encountered during your stay. It's disappointing to learn about the cleanliness issues, the lack of breakfast options, and the challenges with the smoking policy not being followed. This is not reflective of our standards, and we assure you that we are actively addressing these concerns to improve the overall guest experience. Your comments are invaluable, and we hope you will consider giving us another chance in the future. Sincerely, Hotel Ma... read more
gelukkig hoefde wij niet op straat te slapen de rest De douche en het bed
Business response:
Dear Afi, Thank you for being our guest. We are pleased to learn that you enjoyed the high-quality bed and shower amenities provided during your stay. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon. Sincerely, Hotel Management
Bad Super expensive we've been here almost a month and the rate has not lowered they have not cleaned our room once and the continental breakfast half of the time they don't even have muffins.
Business response:
Dear Sanchez, Thank you for taking the time to review our property. We strive to provide exceptional service and amenities to our guests. Therefore, we apologize for falling short of your expectations during your recent stay with us. Please know that we value your feedback and take it seriously. We will address the concerns you have raised with our team to ensure we can improve our services. We are committed to delivering the highest service to our guests and providing them with a pleasant stay with us. Thank you for choosin... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.