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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor
Kind staff, but too noisy The room was so noisy because of the airport and absolutely NO soundproofing, so it was impossible to sleep when planes were taking off and landing. The breakfast was not existing. It was a müsli-bar and a cup of coffee. The room was OK, but there were no dishes, glasses, forks and knives etc.
Business response:
Dear Flemming, Thank you for taking the time to give us feedback about your recent stay. It was disappointing to read that we did not meet all of your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Fair No había nada para comer en el desayuno...solo café dijeron que nos iban a devolver $30 por habitación por este inconveniente pero todavía no sucedió El colchón era cómodo y la ubicación excelente...para pasar una noche estuvo bien
Business response:
Dear Jesica Marchetti, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Not a comfortable stay my vacation was not enjoyable Room wasn’t too clean, Molded and blood on floor and toilet. Air quality was not great smell molded not a pleasant smell. Stove wasn’t working . The Location
Business response:
Dear Latissa, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit. Sincerely, Hotel Management
Do not stay here without a strong sense of humor. EXTREMELY noisy (for reference, we were assigned to rooms 271 and 273). The lack of sound abatement is inexcusable for an airport hotel. We felt like we were camping in the median of a highway between train tracks and runways! Our reservation indicated that "Breakfast is included in the final price" which amounted to what is shown in the attached photo (worse than most oil change waiting rooms). Fortunately, we found a coconut under a palm tree outside! Nothing within walking... read more
Business response:
Dear Jim, Thank you for writing a review of your visit. It is excellent to know the positive aspects of your visit. However, we want to apologize for any disturbance you experienced due to our location near the airport. Also, we regret your disappointment regarding our breakfast options. It is never our intention to mislead; therefore, we are sorry for any miscommunication and frustration this caused. We take our guests' feedback seriously and look forward to serving you better in the future. Sincerely, Hotel Management
HOTEL IS NOT WORTH THE PRICE!!! I have been here since Wednesday 2/7 my room was supposed to come with a microwave it didn’t have one. I didn’t get a microwave till 2/9 . 2/9 the refrigerator stopped working. Nothing
Business response:
Dear CHIQUANNA, Thank you for being our valued guest and posting your remarks online. We extend our sincerest apologies for the inconvenience caused during your stay. We regret that the room was not equipped with a microwave and the refrigerator unfortunately experienced a malfunction. We understand the frustration this may have caused and assure you that we are taking the necessary steps to prevent such occurrences in the future. We look forward to welcoming you back the next time you are in the area! Sincerely, Hotel Manag... read more
Fair
Mala Las habitaciones estaban mis sucias llenas de polvo y olian muy mal 🤦 Ubicación
Business response:
Dear Carlos Daniel, We would like to apologize on behalf of our entire team for the inconvenience caused to you during your stay at our hotel. We are sorry we could not meet your expectations and understand the disappointment it caused. We take all feedback seriously, especially when it concerns the cleanliness of our hotel, as it is our top priority. We will address this issue with our housekeeping staff, and we appreciate you bringing this to our attention. We are glad that you liked our location. We hope you will stay wit... read more
Very simple and effective Breakfast was limited Helpful
Business response:
Dear Sherry ann, Thank you for choosing us for your recent visit. We are glad your overall experience was pleasant. However, we regret your disappointment that our grab-and-go breakfast options didn't meet your expectations. Your feedback is valuable and will be shared with the appropriate leaders. We appreciate you being our guest and look forward to welcoming you back on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.