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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mal servicio Lamentablemente no me pude hospedar porque al hacer el check in me dieron una habitacion que aun no estaba arreglada y limpia, asi que al solicitar que me la cambiaran me dijeron que no tenian mas disponibles y que me devolvian el dinero. a las 9 de la noche con mi familia esposa y dos hijas me dejaron sin hospedaje. Tuve que buscar otras opciones que por su puesto me salieron mucho mas costosas por ser a ultima hora.
Business response:
Dear ALAN, Thank you for choosing us and writing a review about your stay. We regret the inconvenience you faced during your check-in experience. It's disappointing when travel plans are disrupted, and we apologize for any frustration this may have caused you and your family. Your feedback is essential, and we'll work on ensuring a smoother check-in process in the future. Thank you for sharing your experience, and we hope you might consider giving us another opportunity to provide a better stay in the future. Sincerely, Hote... read more
It was not the best. Not enough lighting, no one to ask questions. Close to airport
Business response:
Dear Guest, Thank you for taking the time to write a review. It is glad to know our location near the airport was perfect for your needs. However, we are sorry for the discomfort caused due to the unavailability of the front desk team during an hour of need. We will discuss this with our staff so that this lapse in service is not repeated. We apologize for the disappointing lighting at the hotel. Your feedback will assist us in enhancing our service and guest experience. We appreciate your patience and look forward to having... read more
Very Poor
Disappointing Dos quartos! Sujo e com cheiro de mofo. Localização.
Business response:
Dear Thiago, Thank you for sharing your thoughts about our location. We appreciate your feedback. We apologize for any inconvenience you experienced with the room's cleanliness and odor. Please know that your feedback is important to us, and we will work diligently to address these concerns and ensure a more comfortable stay for our guests in the future. Your comfort and satisfaction are our top priorities, and we hope to provide you with an improved experience in the future. Sincerely, Hotel Management
Be careful with or stuffs when you are not there. The room was not clean properly. I had to clean the bathroom had a couple of hair inside the bathtub, on the sheets, I had to change by myself. 2hrs before checkout I took my dog to my house and back to finish get my food and a couple of thing, but for my not great surprise the lady was cleaning the room without my checkout cause she assumed I left cause she didn't hear my dog. So she threw all my food in the garbage, washed all my glass counters and separate with the fruits,... read more
Business response:
Dear Gomes Moreno, Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you faced during your stay. We understand the importance of maintaining a clean and comfortable environment for our guests. Your feedback is valuable, and we will use it to improve our services. Please accept our apologies for any misunderstanding, and we hope to have the opportunity to provide you with a better experience in the future. Your comfort and satisfaction are important to us. Sincerely, Hotel Management
This is more of an airport area or roadside motel and needs a lot of room amenities and kitchen upgrades, it’s not worth This is more of a motel like facility, not up to Extended Stay standards and NOT worth the price. The kitchen and bathroom need upgrades, amenities were cheap and only one small soap. Staff was flexible to accommodate my needs at check in, but not the most congenial. Room bathroom and toilet were not cleaned properly, cheap towels, stains on bed duvet (I didn’t want to lay down in it), very basic and bare ... read more
Business response:
Dear Gloria, Thank you for staying with us and sharing your review. We strive to provide a comfortable experience for our guests, and we're sorry we didn't meet your expectations on this occasion. Your feedback is important to us, and we'll use it to make necessary improvements to our facilities, amenities, and service standards. We hope you will consider staying with us again in the future for a much-improved experience. Sincerely, Hotel Management
Find somewhere else to stay! If Everything! Nothing
Business response:
Dear Shontae, Thank you for sharing a review of your stay. We sincerely regret to hear about your disappointing experience during your recent visit. This certainly differs from the standard of service we aim to provide our guests. Please accept our sincerest apologies for any issues you encountered. We are committed to improving our services and ensuring a seamless experience in the future. We hope you consider giving us another opportunity to provide a much more pleasant stay should your travels bring you back to the area. ... read more
Bad I booked for double bed and was provided a single bed.
Business response:
Dear Takshay, Thank you for Choosing us and sharing your feedback. We apologize for the inconvenience you experienced with your room type. Sometimes, room assignments may need to be adjusted due to unforeseen circumstances. Our team always strives to accommodate guest preferences, and we're sorry this wasn't the case during your stay. Your feedback is important to us, and we'll work to ensure a smoother experience for your future visits. Sincerely Hotel Management
Fair
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.