This profile has been claimed by the business owner or representative.
Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Fair Diie Jalousie konnte nicht hochgezogen werden, ich musste mir mit einem Trick Helligkeit verschaffen. Kein einziger Mülleimer im ganzen Zimmer, das Frühstück hätte nicht Frühstück genannt werden dürfen, so erbärmlich war es. Dafur war der Preis zu hoch. Die Nahe zum Flughafen war gut und dennoch war es im Zimmer nicht zu laut. Bushaltestelle direkt vor der Türe.
Business response:
Dear Cornelia, We want to thank you for your recent stay and for taking the time to post your review. We sincerely regret the issues you encountered with the window coverings, and the lack of essential in-room items not meeting expectations. We appreciate your concerns regarding the breakfast. Our breakfast is intended as a light and convenient option, and we acknowledge it may have felt limited during your stay. This is not the experience we aim to provide, and your feedback has been shared with our team for review and impr... read more
Sem água, sem Wifi, TV não funciona, Cheiro de cigarro entra pelo exaustor. Café da manhã pobre. DE 12 PAÍSES QUE EU VISITEI FOI A MINHA PIOR HOSPEDAGEM Quarto muito escuro mesmo com abajurs acesos. Eu passei sede de água porque não tinha água disponível de noite. Falta funcionários na recepção para falar com hóspede. NÃO TEM FILTRO DE ÁGUA PARA BEBER NEM NA RECEPÇÃO, NEM NO CAFÉ DA MANHÃ. Localização péssima para quem não tem carro. Cheiro de cigarro forte entraga pelo exaustor do banheiro vindo de outro quarto. Louças da c... read more
Business response:
Dear felipppe, We appreciate your feedback and are genuinely concerned about the issues you raised. Your comments have been documented and shared with the relevant team members to facilitate improvements. Please accept our apologies for the inconvenience caused. Your insights are crucial to our ongoing efforts to enhance both our service and overall guest experience. We hope you will consider returning for an improved experience. Sincerely, Hotel Management
Disappointing The toilet is bad. Kept plugging up but janiator fixed it quickily.
Business response:
Dear Joshua, We understand how concerning it can be when essential features are not functioning properly, as it impacts comfort. We are glad that this issue was resolved; however, we sincerely apologize for the inconvenience it caused. Our goal is to ensure that your stay is comfortable and reliable, and we appreciate the opportunity to improve. Sincerely, Hotel Management
Poor My wife never got her deposit back. It’s two months now still waiting.
Business response:
Dear Lee, We regret to hear about the billing issue you encountered. Ensuring accuracy in our charges is important, and we understand how frustrating it can be when things don’t align as expected. Your comments are appreciated as we continue to focus on delivering a smooth and seamless experience for our guests. We hope to have the opportunity to welcome you back for the outstanding stay we are known for providing. Sincerely, Hotel Management
Fair
Very Poor
Don’t stay here unless you want to be trafficked The hotel made me feel like I was going to be kidnapped and sold very much gives trafficking The lady at the front desk was very helpful
Business response:
Dear Ebony, Thank you for bringing your concerns to our attention. The safety and well-being of our guests are of the utmost importance, and we take all reports of inappropriate or suspicious activity very seriously. Our team works closely with local authorities and security partners to ensure a safe and respectful environment throughout the property. Your comments will be shared with the team to ensure a more secure and reassuring environment for all guests. Thank you for bringing this to our attention, and we would welcome... read more
Disappointing Limpeza, banheiro e chuveiro eram péssimos.
Business response:
Dear LARISSA, We sincerely apologize that your recent stay did not meet your expectations. The concerns you raised regarding the cleanliness and condition of the bathroom are not indicative of our usual standards. We will address these matters with our housekeeping team to ensure they receive the necessary attention. Your feedback is invaluable to us and will contribute to enhancing the overall experience for our guests. Thank you for bringing this to our attention. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.