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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Most awful place i ever stayed. The first room that they gave us 308 wasnt cleaned at all, bed was from previous guest. We got a different room 319 wich was cleaned but shower was still dirty. I figured breakfast was included at least I could have a coffe before we leave. We'll, there was absolutely nothing and the lady at front desk I formed me that she needs to refill it but she dosent have time at this moment. Absolutely nothing!
Business response:
Dear Eva, Thank you for taking the time to share your experience. It’s disheartening to learn that your visit fell short of expectations. Cleanliness and service are fundamental, and we sincerely regret the condition of the accommodations and the lack of attention at the front desk. Your concerns have been noted and will be addressed with the relevant team. We understand your disappointment and hope for the chance to offer a visit that reflects the quality and care every guest deserves. Sincerely, Hotel Management
Bad
No recomendable para familias Olía mucho a marihuana, los cuartos no tenían buen oler Quizás está ubicado en un lugar más o menos
Business response:
Dear Fran, Please accept our apologies, as we never mean to disappoint our guests in any way. We understand how important a fresh and welcoming atmosphere is to an enjoyable stay. We continuously aim to maintain our hotel's environment, and we appreciate you bringing your concerns about your room to our attention. We're committed to addressing these issues and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We genuinely hope you will consid... read more
Deberían, tener mejor trato con sus clientes, no burlarse es un hotel y les llegará gente de todos lados, la ducha le fa Cuando llegamos, habían dos mujeres atendiendo eran súper pesadas para atender, y en las noches atiende un caballero, súper amable. Me gustó la zona, se acercaba a supermercados, etc
Business response:
Dear Constanza, Thank you for sharing your experience with us. We are pleased to learn that you enjoyed our location and the shower facilities and that you had a positive interaction with a member of our evening staff. However, we sincerely apologize that your arrival experience did not reflect the high standard of courtesy we strive to maintain. Your feedback will be shared with our team to help us enhance the quality of service provided throughout the day. We appreciate your insights and look forward to the opportunity to ... read more
Bad dirty place nasty everything in my room was broken people smoking marihuana at my door nothing
Business response:
Dear Pedro, Please accept our humble apologies for the unacceptable conditions you encountered during your stay. The cleanliness, room maintenance, and, most importantly, concerns around safety, as well as the comfort of our guests, are essential to us. It’s clear that your experience did not reflect our standards. What you described is not the kind of environment we aim to provide. Your concerns will be shared with our team for review and follow-up. We appreciate your patience and hope you will consider giving us the opport... read more
It was a terrible experience. My boyfriend and two other friends and I booked two separate rooms. The rooms had an incre Rooms was smell Nothing
Business response:
Dear Inal, Thank you for your feedback. We’re very sorry your stay was disappointing and that the condition of the rooms, including the unpleasant atmosphere, made for an uncomfortable experience. Your comments are important and will be used to guide improvements to ensure future guests have a better experience. Sincerely, Hotel Management
Bad No Ese lugar no vallan mala atencion el cliente
Business response:
Dear Guest, Thank you for taking the time to provide your feedback. We’re truly sorry to learn that your experience did not meet expectations, particularly in terms of the service you received. Every guest deserves to feel respected and supported, and it’s disappointing to hear that this was not reflected during your stay. Your comments have been shared with the appropriate team for review, and steps will be taken to ensure a more welcoming environment moving forward. Our guests' comfort and satisfaction are our foremost con... read more
Won’t stay here again unless all other hotels are full. After asking for the rom to be cleaned because there was still food in the refrigerator and asking for new sheets( the sheets had dirt from previous tenant) I was told that no one could change them or clean the room while I was out as they didn’t have maid service that day. Fine. Then I asked to have sheets and I’d change them myself. She said she’d stop by the room to drop them off. Apparently they didn’t have any sheets at all because I ended up sleeping on plain matt... read more
Fair
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 3,979 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.