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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor
Slept in my hoodie while terrified. The room was extremely dated, smelled of cigarette smoke and there were burns in the table. Kitchen was super old, bathroom shower faucet was falling apart and looked like mold around the tub. You could hear clearly outside the door. I put the large recliner chair against the door and drank vodka till I passed out in order to sleep in my hoodie and sweat pants as I was terrified to look for bed bugs. As I had no where else to go that night, due to a flight cancellation. How close it was to... read more
Business response:
Dear Diana, Guest comfort and peace of mind are extremely important; we regret that your stay was not comfortable. This is not the level of care or condition we aim to provide, and your comments regarding the room environment and overall upkeep will be shared with our team to ensure improvements. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide a much more reassuring stay in the future. Sincerely, Hotel Management
Fair
Poor
Old and rusty Pictures online are not an accurate representation of the actual facilities. Old peeling paint, loose floor boards, rusted lamps in the bedroom. Not happy with paying over $200 for one night at this hotel.
Business response:
Dear Jessica, We sincerely regret that your experience did not meet your expectations and that the condition of the room fell short. Your concerns regarding upkeep and overall value are taken seriously and will be reviewed with our team. We strive to provide accommodations that reflect what is presented, and we apologize for any disappointment this may have caused. We appreciate you bringing this to our attention and hope to have the opportunity to deliver a much-improved experience in the future. Sincerely, Hotel Management
Poor
Bad
Bad
Bad
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.