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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
Regular El piso estaba levantado, muy descuidado La ubicación
Business response:
Dear Jose, Thank you for taking the time to share your feedback. We regret that the condition of the flooring detracted from the comfort of your stay and appreciate you bringing this to our attention. Please be assured that your concern will be addressed internally. On a brighter note, we're pleased to hear the setting served your needs well. We genuinely value your comments, as they help us improve, and we hope to have the opportunity to provide you with a more polished and welcoming experience on a future visit. Sincerely,... read more
mala atencion al cliente y mejorar limpieza en hab. La atencion del personal deficiente. En la hab. goteaba la ducha y mojo todo el piso y la toalla de piso. Solo 1 jabon y 1 shampu por hab. El Tv no funcionaba y salio humo, no habia telef en la hab. cuando llame me dijeron que lo arreglarian al dia sgte y que lo hablarian con la manager para ver si me cambiarian de hab. y reclame y recien lo hicieron pero tuve que salir a la media noche para pedir la tarjeta y mudarme a esa hora. Mala atencion de parte de los recepcionistas... read more
Business response:
Dear Monica, Thank you for sharing your experience. We’re sorry your stay was impacted by maintenance issues and a lack of timely support. We understand how frustrating it is to deal with unresolved room concerns and inconsistent communication. Your feedback regarding staff attentiveness, room readiness, and guest service has been noted and will be shared with the appropriate teams. Our goal is to provide reliable comfort and service, and your comments are a clear reminder of where we must do better. We hope for the opportun... read more
awful My room smelled like mold as soon as you walked in and the vents were on. Staff was nice enough to change our room which had a strange smell also. I wanted to leave the facility by my husband was tired after traveling from Nj and said it was only one night. I walked barefoot from the bed to the bathroom and when i walked back to the bed me feet had a gritty dirty feeling. when i looked at my feet they were disgustingly black with dirty. When i washed my feet in the tub the tub was so black it was disgusting. I told the... read more
Business response:
DearLaverne, Thank you for sharing your experience. We’re sorry the room conditions fell short and caused discomfort during your stay. Cleanliness is a top priority, and we regret that the issues you encountered were not addressed to your satisfaction. We appreciate your honest feedback and will share it with the team to help improve our standards and ensure a better experience for future guests. Sincerely, Hotel Management
Fair
Bien La limpieza muy mala y el televisor no andaba Bien ubicado, bonita instalación . Limpieza pésimo
Business response:
Dear Alaen, Thank you for sharing your feedback. We’re pleased you found the location and facility to your liking. However, we apologize for the cleanliness issues and the television not working during your stay. We will review these issues with our team to ensure they are addressed. We appreciate your comments and hope to provide a more enjoyable experience next time. Sincerely, Hotel Management
Poor
Bad It was dirty and smelly.
Business response:
Dear Therese, Please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you and welcome you back again soon. Sincerely, Hotel Management
Decent Quiet kind of run down but good for one night
Business response:
Dear Zhane, Thank you for your feedback. We’re glad to hear you had a quiet and restful stay. However, we are sorry that the condition of our property didn’t meet your expectations. We appreciate your honesty and will address your comments with our appropriate team as we continually strive to enhance our guests’ experience. We hope to have an opportunity to host you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 3,982 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.