This profile has been claimed by the business owner or representative.
Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair dormitorio con un olor a humedad desagradable. no parecia bien mantenido ni limpio
Business response:
Dear Esteban, Thank you for your feedback. We apologize for the condition of the room you encountered, which did not meet your expectations. Your comments have been noted and will be addressed with our housekeeping team to ensure better upkeep in the future. We hope to have the opportunity to provide you with a more comfortable stay next time. Sincerely, Hotel Management
Disappointing
Disappointing Everything wasn’t clean, there wasn’t a remote control either there was water coming from the tiles Nothing really
Business response:
Dear Mariana, Thank you for your feedback. We're sorry about the issues you experienced during your stay. Cleanliness and room maintenance are top priorities for us, and it's clear we fell short in your case. We also apologize for the missing remote and the water issue you encountered. Your comments have been shared with our team to address and improve upon immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future. Sincerely, Hotel Management
Eines von billigeren Hotels in der Nähe vom Flughafen, hab mit meinem kleinen Hund gereist, für den ich ( wifür eigentli Anscheinend habe ich das schlechteste Zimmer bekommen, die Austattung entsprach nicht der Beschreibung , Zimmer alt und renovierungsbedürftig Nur das grosse Bett
Business response:
Dear Michaela, Thank you for sharing your experience. It’s disheartening that your stay did not meet your expectations. We sincerely apologize for the condition of your room and understand the impact this had on your experience. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience that you deserve. Sincerely, Hotel Mana... read more
Poor El check in y las complicaciones para que me dieran un cuarto la muchacha q me atendio en el check out muy amable
Business response:
Dear Xiobeica, Thank you for sharing your experience. We’re pleased that your checkout interaction was positive and that our team member left a good impression. We regret the complications you encountered during check-in and will use your feedback to help ensure a smoother process in the future. Sincerely, Hotel Management
Bad
Pésimo hotel El olor a humedad. La falta de limpieza. La cama pequeña e incómoda. La ubicación
Business response:
Dear Eva, Thank you for sharing your feedback. We regret that your experience did not meet expectations and apologize for the discomfort you encountered during your stay. We take cleanliness and comfort seriously, and your comments will be used to guide improvements. We sincerely hope you will consider returning for a more pleasant stay in the future, where we can provide a better experience for you. Sincerely, Hotel Management
It was just not pleasant.. When I got there it didn’t seem very clean at all, there was mold in the ceiling, I’m allergic and it make me sick. I had to check out early and never got my money back for the early departure like the lady said the manager would do. The staff was friendly
Business response:
Dear Smith, Thank you for your feedback. We are pleased to hear our team provided a welcoming experience. However, we regret that the condition of your room and the concerns related to cleanliness and maintenance impacted your stay. We appreciate your comments and hope to better serve you in the future. Sincerely, Hotel Management
Bad
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 3,982 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.