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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Estancia mala calidad-precio Estaba todo muy sucio, tanto cosas menores como la barra del "armario", como cosas importantes como la vitrocerámica (que no usamos porque solo estuvimos una noche; no quisimos ni mirar como estaba el menaje de cocina) y como todas y cada una de las toallas. Por no hablar de que la alcachofa de la ducha estaba medio arrancada de la pared, que cosas como la rejilla de respiración del baño estaban sujetas con cinta aislante y la cucaracha que tuvimos que matar. La cama era muy grande y cómoda, y el... read more
Business response:
Dear Alba, Thank you for choosing to stay with us and acknowledging the positive aspects of your stay. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your feedback regarding the concerns has been noted, and we will address these issues promptly with our team to ensure improvements are made. We are grateful for your patience and hope you will stay with us again for the flawless visit you deserve. Sincerely, Hotel Managemen... read more
Fair
Bad
Bad La Abitacion que me dieron un olor muy fuerte a cigarro El hotel esta bonito pero las personas en la recepción te atienden pésima
Business response:
Dear Lazaro, Thank you for your review. Please accept our sincere apologies for our front office associates not providing you the excellent service we strive for daily. Your valuable feedback has been shared with our team, and we will take measures to ensure this does not happen in the future. We hope you will consider this an isolated incident and return for another stay. We would love the opportunity to provide you with the hospitality you should have experienced during this visit. Sincerely, Hotel Management
Pessima Chegando para check in às 23:00hrs não tinha ninguém na recepção. Estava trancada. Tinha um telefone externo com uma placa falando para discar “0 (zero)” que seríamos atendidos porém o telefone não estava funcionando. Ficamos tentando ligar nos vários telefones que deram no documento de confirmação de reserva e ninguém atendeu. Batemos nas portas pra ver se alguém aparecia. Ficamos sozinhos, num lugar escuro, do lado de fora da recepção por muito tempo, ninguém atendeu a gente para check in. Tivemos que achar outro h... read more
Business response:
Dear Luciana, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
Bad Felt more like a hostel or halfway house. We didn't't feel safe. The room was not clean. It was shabby as was the reception area. Close to airport
Business response:
Dear Lorraine, Thank you for reviewing and staying at our hotel. We certainly apologize for the issues you encountered. We have shared your feedback with our team to ensure these concerns are addressed appropriately. We appreciate you sharing this valuable feedback; we look forward to hosting you again. Sincerely, Hotel Management
Didn’t stay. Refunded and booked at different hotel. It was dirty, the room had mold in it which made it smell. There was trash around outside the facility. No elevator. It looked very run down and not appealing. Lady at the front desk was friendly and helpful. She was the best thing about the place honestly.
Business response:
Dear Guest, We aim to provide exceptional service and are thrilled you highlighted this. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you. We hope to accommodate you in the coming days. Sincerely, Hotel Management
Mal olor la habitacion El desayuno malisimo y la habitacion con mal olor a cigarro Esta bien ubicado
Business response:
Dear Alfredo, Thank you for choosing to stay with us. We sincerely apologize for not meeting your expectations regarding our accommodations and breakfast options. Your feedback is important to us, and we are reviewing our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Furthermore, your valuable feedback about our breakfast will be shared with our team leaders to explore ways to enhance our offerings. We hope to make your next stay with us a more memorable and satisfying... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.