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Extended Stay America - Miami - Airport - Blue Lagoon
- Hotels
- Miami, FL
About this business
Location details
6605 NW 7th St., Miami, FL, 33126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor Higiene No se limpian las habitaciones
Business response:
Dear Norberto, Thank you for being our guest. We sincerely apologize for not fulfilling our commitment to providing clean and fresh accommodations during your stay. We have taken serious note of your experience and have promptly brought this to the attention of our housekeeping team for a thorough review and necessary action. We look forward to hosting you again whenever your travels bring you this way. Sincerely, Hotel Management
Ужасно Сырость не выносимая Мы просили у ресепшен поменять номер ну они не реагируют пришлось уехать с отеля Не чего
Business response:
Dear Kuat, We extend our sincerest apologies for not meeting the high standards of service that we strive to provide to our guests. We are currently reviewing these concerns with our team to ensure that we respond to all guest requests in a timely and appropriate manner. Please be assured that we are taking your feedback seriously and are committed to making the necessary improvements to enhance our service quality. Thank you for helping us become better. Sincerely, Hotel Management
Horrible! I would not return. I could barely breathe, the room was smelling mouldy and furniture needs upgrading. I did not want to touch anything.
Business response:
Dear Dianelle, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.... read more
El lugar está en una área bonita, pero no es una estancia agradable a lo que siempre frecuento. No hay plancha los platos, vasos ollas las entregaron casi para irme, el lugar estaba sucio la bañera sucia, la barra que sostiene la cortina de baño está dañada por ende la cortina no se podía ampliar más, no papel higiénico hasta tuve que comprar al final de mi estancia me dieron dos Área muy cercana a muchos lugares, muy accesible este lugar
Business response:
Dear Jorge, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We apologize for falling short of the expectations. Your concerns are of the utmost importance to us, and we appreciate your honest input as it helps us identify areas where we can improve. We will follow up on these matters and take appropriate action to ensure a better experience for every guest who enters our doors. We hope you will return so we can provide you with an improved experience. Sincerely, Hotel Management
there are better options all , dirty , no service at front , no decent breakfast just coffe and muffins i think smell mold nothing
Business response:
Dear Andrea, We are disheartened to learn of your dissatisfaction with your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience caused. As a hospitality provider, we are committed to delivering exceptional service and experiences to our guests, and we deeply regret that we fell short of your expectations. Rest assured, we will be taking the necessary steps to address the issues you have raised, to prevent a recurrence, and to enhance the overall quality of our services. Your candid feedback ... read more
Disgusting I hated everything! Everything was really old and in bad shape. The smell in the room was disgusting. The "breakfast was a terrible coffee and that was it! Not even water! I have never seen something as terrible as this hotel!
Business response:
Dear Daniela, It was disappointing to read your comments about your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. Your feedback is of utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance in the future to provide you with the stay y... read more
Bad Nunxa pude entrar al hotel. No había nadie para hacer el check in. Estoy intentando hacer que le devuelvan la plata y no contesta nadie Nada
Business response:
Dear Nicolas, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
Absofreakinlutely horrible! Our original room was absolutely HORRIBLE! There was no shower head, the AC was broken, there was no tv remote, and the room freaked of mildew. Then In the morning there was no breakfast as promised and the front desk attendant absolutely REFUSED to get us coffee or even granola bars. Had I not already been scammed out of an airbnb and was exhausted I would have found somewhere else to stay. It was absolutely horrible! The sweet girl who worked the night shift was the ONLY good part of our stay! S... read more
Business response:
Dear Charlotte, Thank you for taking the time to share your feedback. Please accept our apologies for the issues you had in your room and the inconvenience caused by moving to a new one after your arrival. Our rooms are subject to strict standards of cleanliness and maintenance. What you described is not acceptable or normal at our hotel. Please know this is not usual for us, and we will address these concerns appropriately with our team. We appreciate your kind words regarding our staff, and we hope you will consider giving... read more
PESIMO TODO,,, SOLO LA UBICACION BUENA Y EL PARQUEADERO Todo...mala la atención d ela señora que recibe además me ofrecieron darme utencilios de cocina y jamas me.dieron nada yo necesitaba el.estudio por la cocina ya que mi esposo es diabetico pero nada funcionaba ni la cocina ni el.microbondas y no había absolutamente nada pésimo todo y había mal olor por todo el estudio y en 11 días jamas me cambiaron las sabanas y peor kas toallas Solo había café
Business response:
Dear Glend, Thank you for sharing your feedback with us. We're glad you found our location convenient and appreciated the parking. However, we're truly sorry that we did not meet all of your expectations. We regret any inconvenience caused by the service issues and maintenance concerns, especially regarding the kitchen and linens. Your comments will be shared with our team as we continue to work on improving our guest experience. We hope you'll consider staying with us again, allowing us to provide you with a better and more... read more
Frequently asked questions about Extended Stay America - Miami - Airport - Blue Lagoon
How is Extended Stay America - Miami - Airport - Blue Lagoon rated?
Extended Stay America - Miami - Airport - Blue Lagoon has a 3.1 star rating with 4,246 reviews.
When is Extended Stay America - Miami - Airport - Blue Lagoon open?
Extended Stay America - Miami - Airport - Blue Lagoon is open now. It will close tomorrow at 12:00 a.m.