Extended Stay America - Mobile - Spring Hill

Anonymous 

on Expedia

9 years ago

Tub had mold, cabinets coming apart, hear unit very loud, breeze way and stair way filthy, trash cans on stairway over flowing. I do understand that construction was going on, the aforementioned did not address any of noise or appearance on the rear of the building. ( That where my room was located) There was a cat walked and meowed all night. on the second floor.. Not a good experience... 

spencer 

on Expedia

9 years ago

alabama trip the room was smoking and there were no other options, this was disappointing. reservations were fast and helpful 

TWAISA 

on Expedia

10 years ago

Disappointed and cheated The font desk staff was very friendly, but when you her you get what you pay for at 70 bucks a night you might ctrl cheated on this one. The tub would not drain, everything that you needed (that was shipped to be provided) had to be brought to you. The room had an oder, outlet covers were fallen off, wires were exposed. Also you can't check in until 3p.m. but have to be our by 11 a.m. I think they are rolling you off. They "say" they are doing repairs but all I saw them doing was touching up paint he... read more

amie 

on Expedia

10 years ago

BED BUGS!!! This hotel is more like a motel. The pictures fool you. After stay, my boyfriend had to go to urgent care for bed bug bites!!! 

Anonymous 

on Expedia

10 years ago

Worst experience with Extended Stay America hotels Room was smelling bad. You need to run out of toilet tissues to get another one, they wont place an extra roll, you wont get it even if you ask for it. While checking out, I had to wait for 40 minutes since no one was there in the reception and no one answered the phone call as well. 

Anil 

on Expedia

10 years ago

Extended Stay America This was one of the horrible experience. First the room was stinking. Second the Air Condition (AC) was not working. Front office was kind enough to get a mechanic. After couple of trials AC worked. Breakfast service is grab and go. Baskets are mostly empty. 

lisa and Jerry 

on Expedia

10 years ago

Tho hotel looked very nice from the outside. The website showed a very nice hotel and the rooms looked ok. We walked in to our room and the odor of old and musty about knocked our noses off. The carpet was waxy. The bottom of my feet were black and sticky from walking on it. We had to go to WalMart and get deodorizers to spray the room. The hotel was already overbooked and there were no rooms available around town so we made the best of a bad nights sleep. The worst we ever had. 

Anonymous 

on Expedia

10 years ago

Extended Stay America Mobile - Spring Hill Iron, Coffee pot, and blow dryer was not in the room. Each item had to be requested as discovered. Each request had to be hunted down from other rooms and brought to us 30 minutes later. Sink did not drain properly. Toilet was clogged. Staff brought a plunger that was broken and not effective. At this point we just left it clogged. The bottom of my feet turned black after walking around in the room through out the evening. No vending machines or ice. Thought this would be fine for a... read more

chase 

on Expedia

10 years ago

room VERY musty and roaches....