Extended Stay America - Mobile - Spring Hill

Anonymous 

on Expedia

10 years ago

Not the best stay I have had While the room rate was reasonable and the hotel staff working that night and the next morning were very nice and friendly the hotel itself was in much needed help of a good cleaning and repairs. From the time we walked to the room the paths and floors outside to get to the room where filthy and felt sticky. The ac unit in our room was falling apart and the room smelled like the after odor of cigarette smoke. The carpet in the room while vacuumed was obviously dirty and needed a good deep clean o... read more

Shirley P. 

on Expedia

10 years ago

Family trip! The hotel did not meet my expectation! I requested a double bed and was not avaliable. The hotel is right off the interstate and could hear all the vehicles through out the night! In addition, we had no face towels, we had to request them the next day. The hotel had no housekeeping and it needs to be clean inside and out. There was trash all over the property! I have never experience any hotel stay like this!! 

Anonymous 

on Expedia

10 years ago

Must read! The hotel looks like it's in a bad location. Checked in and checked out my room to see how clean it was and found a lot of hair in the shower with dirty marks. The shower was definitely not cleaned in at least a month!. I called to the front desk and asked the front desk agent to come clean the shower she said she will, so I left for the day. I came back around 11pm to shower and get ready for bed but to my surprise the shower still haven't been cleaned! I called down to the front desk and asked why haven't it bee... read more

George 

on Expedia

10 years ago

Never leave anything behind at this place. I left my Rosary under my pillow in the room. Housekeeping found it but didn't report it until I called back to hotel. It took four days to locate the property from housekeeping. Manager stated that she would mail it to me however I never received anything in the mail. After several weeks and false promises I stopped calling because it came apparent the type of people I was dealing with. God bless them all!!!!! 

Anonymous 

on Expedia

10 years ago

Nice on the outside. Needs updating on the inside. Room amenities were old, in poor condition and while there was a kitchen, there were no kitchen implements provided at all. Beds were small for two adults and two kids. Probably will find another hotel in the area to stay in. 

Wanda 

on Expedia

10 years ago

Will not return. Room was dirty! Hair on floor of bathroom. Carpet dirty. Bad odor. Smelled like a wet, dirty dog. Elevator smelled like cigarettes. Would have left except we were too tired and the beds were clean. Will not stay there again. 

Katie 

on Expedia

10 years ago

Bed bugs. I was eaten up when I left. It was very stale smelling. Just not super clean. Not a great stay. 

Anonymous 

on Expedia

10 years ago

It was stuffy and stale. The heater did not work it was cold. 

allura 

on Expedia

10 years ago

never again I use to stay here a lot years ago but now this will be my last time. The room was not cleaned properly, the toilet leaked, and the tub was stopped up. Oh must not forget the water ring on the tub and dead Roach carcass's on the wall!!!