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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I chose this hotel because it was pet friendly. DO NOT stay here with a pet. I have no idea when the last time they vacuumed under the bed. Our five pound dog came out with all kinds of things in his mouth. Being that size, an excess amount of sugar could send him into diabetic shock. I spoke to the front desk and told him about this and he seemed unconcerned. I asked for a manager but conveniently none was on site. I explained that I was not able to stay there due to the condition of the facility and requested a refund. Thi... read more
Business response:
Dear Amy, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Untidy and no breakfast
Business response:
Dear David, Thank you for your candid review. We apologize if your stay was anything other than perfect and regret not meeting your expectations. We hope you will consider staying with us again. We would love to provide you with the outstanding stay you deserve.Sincerely,Hotel Management
I had to go downstairs to the desk to get plates and silverware! My TV didn’t work, and they couldn’t send any up to check it out until the next day! I checked in on Saturday 9/21 and checked out the very next day at 4:00. They could not give me a receipt, this is want I’m reaching out to you.
Business response:
Dear Berniece,Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
I immediately asked for a refund after seeing the condition of the room
Business response:
Dear Garrett, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
We were arriving at 2am. I called ahead to make sure that’s okay because we had been driving over 14 hours. Arrived, night audit began as I was checking in so we had to wait 10-15 minutes longer. No place to park except far ends of the building I had foot surgery 6/7 so I had to walk a lot to get to my room. Got to room at 2:36 went to restroom NO toilet paper at all. Room wasn’t thoroughly clean. Back of toilet had dust and dirt on it. Carpet torn next to bed near window. Room looked dingy and seriously outdated. Horrible e... read more
Business response:
Dear Ami, Thank you for your feedback regarding your recent stay. We sincerely apologize for the challenges you faced, including the delayed check-in and parking difficulties, especially given your recent surgery. It is unacceptable that your room lacked essential items and did not meet our cleanliness standards. Your comments about the condition of the accommodations are important, and we will address these concerns with our team to ensure improvements. We appreciate your insights and hope for the opportunity to provide you... read more
Awesome
Business response:
Dear Edward, Thank you for your positive feedback. We're pleased to hear that your experience was so enjoyable. Your satisfaction is our top priority, and it's lovely to know we met your expectations. We look forward to having the opportunity to serve you again in the future and provide another excellent stay.Sincerely,Hotel Management
First of all if I visit an extended stay, I’m expecting they’re gonna have dishes provided for me. No dishes at the location that was part of the reason of my stay because I was cooking dinner for a date and then they pull out paper saying no drugs and weapons like do I look like a drug addict like let’s get serious here what type of crap is going on at this location and then when my boyfriend came to visit me he was ID at the desk and treated like a criminal. I don’t understand why they if the room is in my name he should h... read more
Business response:
Dear Patricia, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide every guest with the excellent experience expected of us. However, after reading your detailed feedback, we sincerely apologize for not being able to make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and ensure future guests are not similarly impacted. We a... read more
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,590 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.