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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not the spot for a short stay with the family This is a complete do-it-yourselfer. The rooms are bare-bones - if you want a coffee pot, or coffee packs, they're available, but you have to go to the desk and ask, and then haul it up yourself. Same for just about anything else. There is no icemaker - you've got trays in the freezer, but they'll be empty when you arrive, so until you freeze some, there isn't any. Oh, you can go to the desk and ask, and they'll give you a few. After about 4 trips to the desk, we finally have eve... read more
Business response:
Dear Paul, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserved. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.SincerelyHotel Management
This place is gross
Business response:
Dear Kimberly, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Noisy , can hear top floor sounds, floors are dirty
Business response:
Dear Jagadeeswar, thank you for staying with us. We apologize for anything other than a completely satisfying stay, and we appreciate the feedback. We will share your comments with our team and use them for future improvements. We hope you will give us another opportunity on your next to the city. Sincerely, Hotel Management
I'm a single father who stopped by here with my kids (a 2 year old and 5 year old). When entering the room, I noticed that the room already had a lot of dings and scrapes on the furniture, as well as scuff marks on the walls, which is okay if you're going to be using the room with kids. However, toddlers find everything, and so my 2 year old picked up an old artificial nail that was left on the nightstand. Other things that were noticed was that a ball had rolled under the sink in the bathroom and it was noticeable that that... read more
Business response:
Dear Josue, please accept our sincere apologies for our hotel not meeting your expectations on behalf of our entire team. We realize the importance of first impressions, and fresh, clean accommodations are a must to set the tone for a great stay. Rest assured, this matter will be addressed with our housekeeping associates to ensure that it does not happen again. On a positive note, we are pleased to know the remainder of your visit was flawless. We hope you will consider giving us another opportunity to host you and welcome ... read more
Don’t stay Absolutely horrible. Disgusting carpet. Stained sheets and roaches.
Business response:
Vincent, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a ... read more
Nothing
Business response:
Steven, thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Sincerely, Hotel Management
Less than expected
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,564 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.