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Extended Stay America - Nashua - Manchester
- Hotels
- Nashua, NH
About this business
Location details
2000 Southwood Dr., Nashua, NH, 03063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
It smells like cigarettes and there’s no covers on the pillows
Business response:
Thank you for being our guest. We are sorry for the smoke smell you encountered and regret the inconvenience caused. We have taken note of your comments and have shared it with the housekeeping team to be more diligent going forward. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
The place was covered with sand fleas and or bed bugs like that bit all over horrible experience
Business response:
Please accept our apologies for the concerns outlined in your feedback and for the difficulties you endured while here. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee procedures are being followed to prevent any future issues. We regret the frustrations you experienced and are grateful for your patience. We hope you will allow us to regain your confidence by staying with us again when your travels bring you back to this area. Sincerely, Hotel Manageme... read more
Business response:
Please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
It was very clean... bed was very comfortable, but , no coffee maker, no ice buckets, kitchenette without amenities.? breakfast consisted of granola bars? ? Ooh internet SUCKED and, the shower never got hot.. and it was no cheaper than Hampton inns which are awesome..
Business response:
Thank you for your review. We are sorry for the issues you encountered with the water temperature and the internet connectivity. We will share your concerns with the engineering team for review and action. Please know, kitchenware and coffeemaker for your suite are available and kept at the front desk upon request. On a positive note, we are glad you liked your refreshing suite and comfortable bed. We value your feedback and hope to have another chance to make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Nashua - Manchester
How is Extended Stay America - Nashua - Manchester rated?
Extended Stay America - Nashua - Manchester has a 3.5 star rating with 1,564 reviews.
When is Extended Stay America - Nashua - Manchester open?
Extended Stay America - Nashua - Manchester is open now. It will close tomorrow at 12:00 a.m.