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Extended Stay America - Nashville - Airport - Music City
- Hotels
- Nashville, TN
About this business
Location details
727 McGavock Pike, Nashville, TN, 37214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
cold water nasty room no hot water
nasty wont say again.free internet is not free
Convenient and close to the city! This hotel was nice for my boyfriend and I because we are college kids on a limited budget. However, there were several bugs crawling around our hotel. The breakfast was a "to-go" style breakfast with only coffee, stale packaged muffins, and stale granola bars. The fridge was nice, clean, and cold! The bed was uncomfortable and hard. This hotel was a great location though. It only took 6-7 minutes to get to the Opry Mill Mall and less then 10 minutes to get to downtown Nashville! The bathroo... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I do apologize we did not meet your expectations. We like to make sure your experience is like a home away from home as we continually work to improve our hotel. If you have any additional feedback, we would like to hear it. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
No heating = fall and winter months unbearable Okay, let me preface this with that I majored in and worked in hotels, I understand the different tiers, standards, etc. However, I still have general requirements. First, I expect the lights in my room to be in working condition. Second, I expect the rooms to be insulated to the point to which the room is not of the same temperature as outside. When I arrived, shortly thereafter, the hotel front desk closed for the night. I entered my room, where outside was high 40 degrees, an... read more
We got there 11:40pm and the office was close. It took some minutes to someone opened the door for us. The breakfast is very little, don't count on it. Room is just ok for a short stay like us (we left around 9:00am the following day).
Business response:
I appreciate you taking the time to write a review of your experience with us. We like to make sure your experience is like a home away from home. We continually work to improve our hotel, I will share your experience with my staff, I do apologize if we did not meet your expectations. If you have any additional feedback, we would like to hear it. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
the bed is not tide
Business response:
The staff and I read your comments about your stay with us. It is disheartening to know your stay with us was not the best. We will work with our staff to do a better job of providing guests with an excellent stay. Thank you for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
AC/heat unit did not work correctly; bugs; dirty blanket
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept my apologies for the condition of your stay. Our staff have been addressed on the proper cleaning standards and making sure maintenance issues are followed up on to be fixed. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Frequently asked questions about Extended Stay America - Nashville - Airport - Music City
How is Extended Stay America - Nashville - Airport - Music City rated?
Extended Stay America - Nashville - Airport - Music City has a 3 star rating with 2,235 reviews.
When is Extended Stay America - Nashville - Airport - Music City open?
Extended Stay America - Nashville - Airport - Music City is open now. It will close tomorrow at 12:00 a.m.