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Extended Stay America Hotel Nashville - Brentwood - South is located at 9020 Church St E, Brentwood, TN. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 4.0.
9020 Church St. E., Brentwood, TN, 37027, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Business response:
Misty, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
For a 2-star hotel it was OK. You get what you pay for. I stayed here for about 6 weeks, part of the time in one room, part in another. The worst thing is the false fire alarms. It went off about 2 x @week. Very loud and strobe light. Even when the alarm stopped the light kept blinking several more minutes. Some things did not work. The last room had a broke pneumatic door closer dangling. Also the phone would not work. Everyone has a cell phone, but wanted to call office - phone was broke. The first room had had paint touch... read more
Business response:
Thank you for being our guest. We are sorry for the disappointing stay and for the inconvenience you experienced due to the noise of the fire alarm. Our team is committed to providing fresh, well-maintained accommodations for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the appropriate team to ensure a review of our processes. We understand your frustration and hope you will reconsider staying with us again in the future. Sincerely, Hotel Management
Beautiful clean atmosphere and neatly decorated, it's my home away from home
Business response:
Thank you for making us your home away from home. We know how important it is to stay in a clean, comfortable, and well-maintained property, so thank you for your lovely comments! The entire team at Extended Stay America looks forward to seeing you the next time you are in the area. Sincerely, Hotel Management
Business response:
Dear guest, all of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Would recommend Last minute reservation, was not expecting much, but I will be staying again.
Business response:
Thank you so much for the feedback on Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. Thank you also for recommending us to future guests look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Extended Stay America - Nashville - Brentwood - South has a 3.9 star rating with 897 reviews.
Extended Stay America - Nashville - Brentwood - South is closed now. It will open at 9:00 a.m.