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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Larry, we are glad you stayed with us and thank you for the feedback. We all hope to see you back soon.
Everyone was great and price excelent!!
Business response:
Thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our courteous associates as well as our affordable rates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Gary, thank you for your visit and feedback. We all hope you had a great July 4th weekend.
It was very clean but with some ants Two identical properties were across the street from each other. Naturally with 50/50 shot I entered the wrong hotel that held my reservation. Waited for 20 minutes for someone to show up at the reception desk just to tell me to go across the street. No waiting at the correct hotel.
Business response:
Thank you for taking the time to leave your remarks. We feel as though you may be reviewing a different hotel as your comments do not describe our property accurately. We do hope that if you return to our area again that you will choose to stay with us, it will be our pleasure hosting you. Sincerely, Hotel Management
Le falta limpieza y mantenimiento
Business response:
Thank you for your feedback and we are working on those items. we appreciate your visit.
Business response:
Thank you for staying with us and the feedback.
Business response:
Katelyn, we are glad you enjoyed your stay and we all hope to see you the next time you are in the Nashville/Brentwood area. Thank you,
The hotel is really old, snd get too smelled musky. They don’t have in-room blow dryers, which is pretty odd for hotels today. There was no bid key on the beds, just a sheet and a very think comforter, also odd; snd no extra blankets anywhere in the room. The rooms need updating. I wouldn’t stay there again.
Business response:
Lisa, thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll reconsider staying with us! Sincerely, Hotel Management
Kitchen floor was unswept, blond hair found in “clean” towels, bathroom mirror very dirty, bathroom sink stained and needs replacing, shower backs up/drained very slow, kitchen table light did not work, moldy smell to room so we opened the window-big mistake-bottom of window covered in black mold. Bathroom door had a “stain” on it I was afraid to investigate. No toiletries in bathroom sink area (there were in the shower). The parking lot did not have a curb- cut which made it a challenge to transport my elderly mother who us... read more
Business response:
Thank you very much for staying with us and for writing a review. We apologize for the housekeeping issues in your room. We are working with our housekeeping department to resolve these issues, and we are truly grateful for your patience. On a positive note, we are glad to read you liked the comfort of our beds and had an overall pleasant visit. We hope you will give us a chance to redeem ourselves on a future visit. Thank you once more for your helpful feedback; we wish you all the best with your travels. Sincerely, Hotel M... read more
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,892 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is open now. It will close at 6:00 p.m.