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Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was good
Business response:
Chris, thank you for reviewing your visit to Extended Stay America. We are pleased you enjoyed your stay. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Lack of basic items in the room
Business response:
Sam, thank you for being our valued guest and for posting your remarks online. We are sorry your room did not have the amenities you desired or needed. Being an extended stay property focused on guests staying seven or more nights, we do have items such as a fully equipped kitchen, hairdryers, and certain complimentary toiletries available at the front desk for our guests who need them. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to serve ... read more
Could be better The bed was very comfortable, the shower curtain had mildew all over it, the bathroom sink drain was plugged, half the lights in the room did not work, dusty and not super clean.
Business response:
Thank you for staying with us. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
The best location, I've stayed at this location multiple times this is my all time favorite place to stay in Nashville.
Business response:
Brittany, thank you for making Extended Stay America your home away from home. It is wonderful to read that we were able to provide you with an outstanding stay once again. It means a lot that you choose to stay with us over all of the other hotels in the area. We hope to see you again soon. Sincerely, Hotel Management
Friendly staff. Beds a tad harder than I like.
Quiet location, easy to get to. Great rooms, they were doing construction so a little crowded in the parking lot.
Business response:
Debra, thank you for your visit and your feedback. We are all glad that you enjoyed your stay and do apologize for the construction but we are improving on the Hotel. We all hope to see you the the next time you are in the Nashville Brentwood area.
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,914 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open on Monday at 9:00 a.m.