Extended Stay America - Nashville - Brentwood - South

Anonymous 

on Expedia

10 years ago

The mattress was to soft and the pillow s were to flat. 

Mr. Stanley 

on Expedia

10 years ago

Beware!! Under Construction! I was not warned about the fact that this hotel was undergoing renovations when I booked it. I thought they were working on a few rooms when I got here, but it's been escalating as the week has progressed. There's a whole team of people here working on many rooms here. The noise yesterday from compressors and power tools made it impossible for me to work. The internet which I paid to upgrade (and is not worth the money - it made no difference in speed over the free lite internet). Yesterday I wal... read more

Anonymous 

on Expedia

10 years ago

stayed the 1st night and left the morning . had 2 rooms booked 594.00 !! What a waste 1 room was on the 2nd floor there was so much trash on the ground at the stair well and the room was not clean floor was soooo dirty !! 2nd room was about the same except for someone had left dirty clothes in the drawer and on the blanket was pubic hair which was the worst of all !!!!! We packed up and came home ! it was a very disappointing trip and total waste of MONEY 594.00 !!!!!!! 

Mack 

on Expedia

10 years ago

Soooooo bad! Arrived late in the night like 10pm, the girl working the night shift greeted us with, "yeah?" Smells like an ash tray, cigarette holes in the comforter, super dirty. Im pretty sure this was an old apartment complex converted to a hotel. The kitchen stuff that we used was sticky. We had a 7 night reservation and actually switched hotels after the 2nd night. Would have switched sooner but we were too busy. 

Allon 

on Expedia

10 years ago

HORRIBLE!!!!! Absolutely the worst hotel I have ever stayed in!!! The hotel was unclean,uncomfortable,run down,empty of the essentials,and just plain nasty!!! 

Anonymous 

on Expedia

10 years ago

Very disappointing!!! Toilet wasn't flushing. Didn't inform me I had to ask for a blow dryer. Wasn't that clean. Staff wasn't very friendly. Hall ways weren't clean. One of the lamps wasn't working. It was just not a pleasant experience. 

SHane 

on Expedia

10 years ago

Terrible all the way around The front desk clerk upon arrival was very very un-friendly. When we arrived in our room, all of the furniture was piled up in the kitchen as if the carpets had been cleaned but the furniture not put back. Was supposed to be a non smoking room, but on the window sill was a styrofome cup with water and cigarette butts in it. The bed was terrible. 

Anonymous 

on Expedia

10 years ago

No room / No notification I wasn't notified that the room I reserved wasn't available until I arrived. They offered me a smoking room ! I had to locate another hotel at 9:00 pm.