Extended Stay America - Nashville - Brentwood - South

Sena 

on Expedia

8 years ago

Convenient... but dirty. Room was not well maintained...AC was noisy turning on and off, smoke detector hanging by exposed wiring, dirty refrigerator that did not cool, ironing board was broken beyond use, burner on stove missing, stains on sink, room smelled old - as if it was once a smoking room. Exterior of hotel was beautiful...too bad the room didn't match! Room felt damp despite being air conditioned. 

Anonymous 

on Expedia

8 years ago

Nice location with kitchenette Nice-looking building in convenient location to interstate/hwy access. We chose this for the updated exterior, kitchenette, and very reasonable rate. Staff was friendly, but they are clearly understaffed. There was always only one person available who apparently takes care of housekeeping laundry and room supplies, as they were frequently away from desk and in the separately located laundry room. The room was not very clean (the most important feature), as we arrived to small soap chunks in the... read more

Jessica 

on Expedia

9 years ago

Negative 5 Stars The smoke detector was hanging from ceiling, several different colors of gum surrounded the headboards, previous guest trash in drawers, previous guest toothpaste stains on bathroom counter (and other unknown stains), and curtain was not attached correctly. Doors face parking lot so it's a motel. Paid only $63 per night, but based on what I got it was overpriced. Room on 3rd level, no elevator, outdoor stairs. Overall appeared very dirty, worn out and requires a hazmat team for deep deep cleaning. Also no so... read more

Anonymous 

on Expedia

9 years ago

Pick another hotel Supposed to get a queen room, definitely not a queen size bed... Someone, supposedly maid service, tried to come into my room at 730am while I was sleeping. Quick knock at door, then tried to open it. Luckily for me, I had the safety bar latched and they didn't get in. Not a safe feeling for me traveling alone!!! 

Debra 

on Expedia

9 years ago

Not worth Price Fridge was filthy, small room for an extended stay. Had to request a pillow 3 times - was told they didn't have any! For the amount we paid would expect better. Have had better rooms and service from places half the cost. 

Sandy 

on Expedia

9 years ago

Hotel room very disappointing. Room smelled badly. No utensils to cook with. Room not cleaned during our 2-day stay. Had to go to office to get clean towels. Phone did not work--- had to frequently go to Registration desk to handle matters. I don't plan on staying at this one again. The staff were ok. 

David 

on Expedia

9 years ago

Short or extended, NEVER stay there again. I requested a 1st floor 3 weeks in advance but was given 2nd floor, filthy outdoor stairway, (powerwash it). We were charged $25. per day for dogs plus tax ? A/C worked well, do not park car under the pine trees, tar is really hard to get off. 

Meredith 

on Expedia

9 years ago

Bad beds It had the worst bed and pillows I've ever slept on in my entire life. It also had no elevator.