This profile has been claimed by the business owner or representative.
Extended Stay America - Nashville - Brentwood - South
- Hotels
- Brentwood, TN
About this business
Location details
9020 Church St. E., Brentwood, TN, 37027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not bad except the smell Not a bad place considering that it's one of the least expensive places to stay in the area. However, the room smelled really bad - I couldn't really figure out why - it was like a bottle of bad perfume had been spilled. We bought some Febreeze to try to cover it up but that didn't really help.
Business response:
Thank you for taking the time to let us know about your recent experience with us. We appreciate you letting us know about the cleanliness and maintenance issues that occurred during your stay. We are sorry for these issues, but are glad to know that we provided you with a positive stay overall. The staff and I appreciate your comments, as it will only help us to improve. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
The sheets on the bed had hair on it, in the bathroom they had nets in the shower, every time we left the room and came back it was nets in the bathroom. and seen about 3 bugs crawling on the floor. i would not stay ther again.
The room had a musky odor. No table beside bed on one side. No hair dryer.
Business response:
Thank you for your recent review of your stay. I apologize for the cleanliness issues you experienced in your room. To uphold our companyâs high standards, we will be thoroughly inspecting our rooms to make sure they meet our companyâs high standards. Additionally, we provide hair dryers and extra toiletries at the front desk upon request. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
The mattress was to soft and the pillow s were to flat.
Business response:
Thank you for your recent review of your stay. I am sorry that you were unhappy with your mattress and pillows. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Beware!! Under Construction! I was not warned about the fact that this hotel was undergoing renovations when I booked it. I thought they were working on a few rooms when I got here, but it's been escalating as the week has progressed. There's a whole team of people here working on many rooms here. The noise yesterday from compressors and power tools made it impossible for me to work. The internet which I paid to upgrade (and is not worth the money - it made no difference in speed over the free lite internet). Yesterday I wal... read more
stayed the 1st night and left the morning . had 2 rooms booked 594.00 !! What a waste 1 room was on the 2nd floor there was so much trash on the ground at the stair well and the room was not clean floor was soooo dirty !! 2nd room was about the same except for someone had left dirty clothes in the drawer and on the blanket was pubic hair which was the worst of all !!!!! We packed up and came home ! it was a very disappointing trip and total waste of MONEY 594.00 !!!!!!!
Soooooo bad! Arrived late in the night like 10pm, the girl working the night shift greeted us with, "yeah?" Smells like an ash tray, cigarette holes in the comforter, super dirty. Im pretty sure this was an old apartment complex converted to a hotel. The kitchen stuff that we used was sticky. We had a 7 night reservation and actually switched hotels after the 2nd night. Would have switched sooner but we were too busy.
HORRIBLE!!!!! Absolutely the worst hotel I have ever stayed in!!! The hotel was unclean,uncomfortable,run down,empty of the essentials,and just plain nasty!!!
Very disappointing!!! Toilet wasn't flushing. Didn't inform me I had to ask for a blow dryer. Wasn't that clean. Staff wasn't very friendly. Hall ways weren't clean. One of the lamps wasn't working. It was just not a pleasant experience.
Frequently asked questions about Extended Stay America - Nashville - Brentwood - South
How is Extended Stay America - Nashville - Brentwood - South rated?
Extended Stay America - Nashville - Brentwood - South has a 2.7 star rating with 1,927 reviews.
When is Extended Stay America - Nashville - Brentwood - South open?
Extended Stay America - Nashville - Brentwood - South is closed now. It will open tomorrow at 9:00 a.m.