Extended Stay America - Nashville - Brentwood - South

SW 

on Expedia

11 years ago

Good location. Poor accommodations The room was worn out and dirty. No amenities. No cleaning service after my first night. The price and the location were good, but the room was a major disappointment. I guess you get what you pay for. I would not recommend the hotel unless price is your only consideration. I won't be going back. 

Trevstarsmom 

on Expedia

11 years ago

Not Happy We arrived and were given our keys and went to the room and opened the door and either the room hadnt been cleaned or someone was already in it, bed unmade, trash everywhere, and towels on the floor. Went to the office and told the girl and she said oh they must not have cleaned it when they said they had. No apology nothing. The halls and stairways were full of trash and stained by liquids if some kind. Absolutely horrible!!!! Will never even stay at that chain again!!!!! 

Anonymous 

on Expedia

11 years ago

Extended stay ( stay away ) Dirty carpet, no ice, room was not ready upon arrival. 

First time in Nashville 

on Expedia

11 years ago

Never Again! The place is very old and not very clean. The beds were comfortable, but the linens were stained. There was about 2 inches of oil/grease in the oven burner drip pans and the outside of the refrigerator was very dirty. There is only room service every 7 days. You have to bring your dirty towels to the front desk every day to get clean ones. The pictures online show a pool, but it is located across the street of a 4 lane busy street to the other hotel. The best thing about the hotel was the coffee in the morning!!... read more

Travel 

on Expedia

11 years ago

No So Good No So Good. Hotel in a transition and updating phase according to manager. 

Anonymous 

on Expedia

11 years ago

I wouldn't go back I don't recommend this hotel--load people next door, room was not in good shape. 

Alabama Jolleys 

on Expedia

11 years ago

Wouldn't book here again It was alright. Fairly clean except stains on carpet. There was no complimentary shampoo/conditioner. There was no do not disturb sign, which led to being woken 2 hours before we intended to wake by housekeeping. She knocked twice, I had to get out of bed and ask her to return after our checkout time. It has a decent location, and was fairly cheap but I would not stay here again. 

Toni 

on Expedia

11 years ago

We arrived after 11:00 Pm and were only able to reach the desk agent by using a phone that was not working properly. After a few attempts, I finally reached the desk agent who was pretty rude and gave me the impression that I had interrupted her night by checking in. The property was dirty, there was a linen cart with soiled linens in the hall and the cement was in need of serious cleaning. On top of the uncleanliness of the exterior of the building, the agent sent me to the wrong building with no elevator to the top floor. ... read more

Very Dissatisfied 

on Expedia

11 years ago

Worst Hotel EVER First of all....STUNK TO HIGH HEAVEN!!! My reservation included two double beds for 3 people. They had 2 small cot size single beds. No sofa or chair to use for 3rd person to sleep. Told me sleep on the floor. They told me they did not care because I didnt book through them directly. The service I booked through got me a nicer room somewhere else and saved our vacation. I stay in hotels alot and this is probably THE WORST EVER!!!!!! Do not...I REPEAT, DO NOT STAY THERE!