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Extended Stay America - New Orleans - Metairie
- Hotels
- Metairie, LA
About this business
Location details
3300 S. I-10 Service Rd. W., Metairie, LA, 70001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Won't be back When my husband and I tried to put our food in the cabinets and refrigerator, there were things left over from the guests before us. Open peanut butter & drinks. It's took us and another couple 20+ minutes to check out because We had to wait for someone to show up at the front desk.
Not a place I would stay at again!
Will not stay there again Rooms smelled like plumbing had plumbing problem had to call front desk still didn't get fixed rooms are not worth what you pay for them
Extended Stay Experience I was not too pleased with my stay while at Extended stay. The room was not up to par as far as room cleanliness was concerned, the room was very dated, and we had to wait for the hot water to get hot. About 30 minutes wait. The staff did not seem too concerned with the problem and told us we would have to wait til about 10 am when maintenance comes to fix the problem and it was approximately 8 am at the time. The tub had stains and the room itself was not nice. I will not be retiring to this hotel f... read more
Not sure Room was not clean.No accessories, cups, etc. Intermittant hot water for showers. poor pressure. Staff was friendly
Business response:
Your review for our hotel was recently brought to my attention. Your comments in regards to the staff friendliness are much appreciated; yet, I was disheartened to read about the cleanliness and maintenance issues you experienced. Your comments were reviewed by the staff, and we will work to thoroughly inspect all rooms before guest arrivals to make sure your experience is not repeated. Regarding dishware, we no longer keep dishes in guest rooms; however, these items are available at the front desk. Moving forward, I will ma... read more
It was okay It was okay. Not the best. At all probably wouldn't stay there again
definely not a non smoking hotel the first room we were in was so bad with smoke smell after letting it air out with the window open for 5 hours we ask for another room it was better
Just OK Was strongly disappointed. Room had an odor and was out-dated and bed wasn't comfortable.
Business response:
I appreciate you bringing your experience to our attention. The situation you described regarding the cleanliness issue in your room is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, our staff is working on a solution to resolve this matter immediately to make sure each guest has a clean and comfortable stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide ... read more
The cooking in the room does not work properly and there were roaches in the room also I had to go back to the desk at least 2x a day for them to fix my room key including we came back from visiting family and could not get into our room for 45 minutes cause it was after 11 and no one was at the desk
Frequently asked questions about Extended Stay America - New Orleans - Metairie
How is Extended Stay America - New Orleans - Metairie rated?
Extended Stay America - New Orleans - Metairie has a 3.1 star rating with 1,797 reviews.
When is Extended Stay America - New Orleans - Metairie open?
Extended Stay America - New Orleans - Metairie is open now. It will close tomorrow at 12:00 a.m.