Extended Stay America - New York City - LaGuardia Airport

Leyla 

on Expedia

4 years ago

NOT What I Ordered The room I reserved with the confirmation number for a king bed was given away. They blamed Hotels.com for it. I have in my email a king bed reserved and I was given a room with two doubles. 

Anonymous 

on Expedia

4 years ago

A guy was in the outside of my room 233 for about a few mins trying to turn the doorknob at 4:45 in the morning. I contacted the front desk and a young staff member said the guy was drinkn wondering the hotel for a few hours. He then told me the guy mistaken his room for another room. My issue is I couldn’t sleep properly after that. 

Patrick 

on Expedia

4 years ago

1st off, I wasn't aware that I had to pay parking. They with nothing on the website that stated that I had to pay parking. Be overall condition of the Room was OK. But I will never go back to add because the front service was atrocious. 

Jin 

on Expedia

4 years ago

Heating filter is full of smoke 

Anonymous 

on Expedia

4 years ago

It was a dirty room they need new house keeping and to clean it right 

Anonymous 

on Expedia

4 years ago

bad management bad customer service bad experience