Extended Stay America - Newark - Christiana - Wilmington

Anonymous 

on Expedia

6 years ago

Please Do Better Breakfast was just snacks. Not real breakfast like other places. I stayed 5 days and housekeeping did not show up once. I asked and I was told they only come once a week. Guest services was completely absent. You walked in through the reception and none of the staff would even engage you with "good morning" or "hi". 

Anonymous 

on Expedia

6 years ago

I did not feel treaded with respect . One of the staff was very disrespectful unfortunately for me, she was the one that I had to talk to all my staying. 

Anonymous 

on Expedia

6 years ago

The exterior landscaping had piles of dog feces. The receptionist was polite but told me I would need to ask for each kitchen utensils I needed separately and take them up to the room myself. The elevator smelled like weed. The room looked clean initially but there were open containers of food left in the cupboards, hair in the drains and the bottoms of my socks became brown just from walking around the room for a few minutes. 

Anonymous 

on Expedia

6 years ago

Front desk was excellent. What I didn't like almost every towel and wash cloth had someone hair on them. It smelled so bad coming in the building and in the halls. There was someone in the hall yelling at someone else. In the room we had a stove and no dishes at all so I guess when staying in that hotel make sure you pack your own dishes. I have stayed at this same branch of hotel in two other cities and never had problems like this.