Extended Stay America - Newark - Christiana - Wilmington

Anonymous 

on Expedia

6 years ago

Not the best Took me a while to get a hold of someone at the front desk. It was empty. The gentleman was nice but it was too long of a wait. Went into the room and the fridge didn't work and it was leaking. 

Anonymous 

on Expedia

6 years ago

I realize now that you truly get what you pay for, however I did not even get that staying at this facility. From checking into a room smelling of someone’s body odor which did not go away even with the window open, to having the front desk employee, who apparently was a manager, lie and say there was no other room available then speaking to another front desk employee who did find another room which didn’t stink, to having no room service to even collect trash, having to go to the front desk to get toilet paper and clean to... read more

Anonymous 

on Expedia

6 years ago

Please Do Better Breakfast was just snacks. Not real breakfast like other places. I stayed 5 days and housekeeping did not show up once. I asked and I was told they only come once a week. Guest services was completely absent. You walked in through the reception and none of the staff would even engage you with "good morning" or "hi". 

Anonymous 

on Expedia

6 years ago

The exterior landscaping had piles of dog feces. The receptionist was polite but told me I would need to ask for each kitchen utensils I needed separately and take them up to the room myself. The elevator smelled like weed. The room looked clean initially but there were open containers of food left in the cupboards, hair in the drains and the bottoms of my socks became brown just from walking around the room for a few minutes. 

Anonymous 

on Expedia

6 years ago

Front desk was excellent. What I didn't like almost every towel and wash cloth had someone hair on them. It smelled so bad coming in the building and in the halls. There was someone in the hall yelling at someone else. In the room we had a stove and no dishes at all so I guess when staying in that hotel make sure you pack your own dishes. I have stayed at this same branch of hotel in two other cities and never had problems like this.