Extended Stay America - Newark - Christiana - Wilmington

Gabby 

on Expedia

6 years ago

The bed was like sleeping directly on bed springs, the second we walked we saw a large bug run across the kitchen counter. The sheets had little stains and were skinny and the bed was over all uncomfortable, my boyfriend and I had to go to walmart to buy blankets to put on the bed and sleep with because it was gross. There was a random spill on the floor when we walked in, and the bath tub looked extremely dirty. I was also charged an expensive sum of money to have my dog with me for one night (i stayed at the sheraton the n... read more

Lo 

on Expedia

6 years ago

I asked for early check in and the fro desk clerk said. “, yeh , not a chance!!” Customer arrive skills have a lot to be desired 

Anonymous 

on Expedia

6 years ago

The rooms were listed as two queen beds, but they were definitely NOT queen sized beds. Also, one of the reasons I booked at Extended Stay was because it included "breakfast." The breakfast offered each day was a pre-packaged muffin, hot water and packaged oatmeal and a granola bar. They call this their "grab 'n go breakfast." They don't even have room to sit and eat this breakfast. 

Samaria 

on Expedia

6 years ago

I liked the location of the hotel. It is accessible to shopping and events. I did not like the upkeep of the hotel. My too Was not ready upon a 4:30pm check-in. There was trash left in the garbage cans in the room. There were no dishes, pots, pans, or silverware. The carpet in the halls is so old, luggage couldn’t roll over it. 

T 

on Expedia

6 years ago

Ptac conditioner unit was broken. Heavy odor of dog and trace of cigarettes. 

Betty 

on Expedia

6 years ago

Arrived to the hotel when a customer and staff were discussing a very personal issue. Then the customer was asked to walk to the side area to discuss her situation to another staff member who then called over a third staff member to share the same personal story. All this going on while I’m trying to check in. They could have brought her into the office to give her her privacy. We went up to our room to find out that our room had an order of smoke. Called down to the front desk and was immediately brought to another room. Th... read more

Cabptb99 

on Expedia

6 years ago

We did not end up staying. The facility was run down and dirty. 

Dissapointed 

on Expedia

6 years ago

Older property, all common areas have a slight smell. Staff very friendly “Breakfast”= coffee and pre packaged mini muffins Should have spent more and got a cleaner location