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Extended Stay America - Newark - Woodbridge
- Hotels
- Woodbridge, NJ
About this business
Location details
1 Hoover Way, Woodbridge, NJ, 07095, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A cambiafo mucho
Business response:
Dear Javier, Thank you for your feedback. We sincerely apologize if the changes you noticed during your stay were not to your liking. We understand how important consistency is for our guests, and we are genuinely sorry for any inconvenience this may have caused. We would appreciate any additional details you can provide so we can better address your concerns. Please know that we are committed to improving our services and providing a better experience moving forward. We hope you will give us another opportunity to serve you... read more
Terrible filthy
Business response:
Dear Robert, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure this does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management
The room was not clean, there was mold in the shower. The inside of the toilet was dirty, the microwave had food in it and so did the fridge.
Business response:
Dear Patrice, Thank you for sharing your experience. We sincerely apologize for the cleanliness issues you encountered during your stay, including the mold, dirty toilet, and unclean appliances. This is certainly not the experience we aim to provide, and we understand your frustration. Your feedback is crucial, and we have shared your concerns with our team so that we can address and improve these areas immediately. We are committed to ensuring that our rooms meet the highest standards of cleanliness and comfort. We hope you... read more
I don’t recommend this place. Most pathetic experience check in experience. I waited for long time at check-in. There was a signed board at front desk that front desk is helping another guest. So kindly wait. After long time, I found note to call dial 0 for urgent service. I dialed 0 & AA Front desk came from his room & was sleeping , not helping anyone. I gave him my name & he could not find my reservation then I gave him confirmation # . That guy was so sleepy & not intend to check me in. I was early check in & guy told me... read more
Business response:
Dear Kunal, Thank you for your feedback and for staying with us. We are truly sorry for the difficulties you experienced during your check-in. We understand how frustrating it must have been after a long drive, especially with the delays and lack of assistance. This is certainly not the level of service we aim to provide. We sincerely apologize for the inconvenience and discomfort caused. Your experience has been noted, and we are addressing the concern with our team to ensure better service moving forward. We appreciate you... read more
The bathroom was not adequate and I asked for an extra blanket and they never gave it to me.
Business response:
Dear Yeury,Thank you for sharing your feedback. We sincerely apologize for the issues you encountered with the bathroom and the delay in receiving the extra blanket. We understand how these matters can impact your stay, and we regret that we did not meet your expectations. Rest assured, your concerns have been forwarded to the appropriate departments for immediate attention and improvement. We hope you will give us another opportunity to provide you with a more comfortable and seamless experience in the future.Sincerely,Hote... read more
We had to leave because we had an emergency but the few minutes I was there with my friends, we noticed that the room was dirty and it smelled bad all over the place.
Business response:
Dear Xenia, Thank you for sharing your feedback with us. We apologize for the conditions you encountered during your brief time with us, as we understand how essential a clean and welcoming environment is for our guests. We regret that your room did not meet our usual standards, and we are taking your comments seriously with our team to address these issues. Our commitment to providing a comfortable and well-maintained experience remains a top priority, and we will work to improve these areas. We look forward to the opportun... read more
Terrible place Terrible drug hotel. I will never come back. I feared for my life and didn’t stay long. Women screaming in hallways and people trying to break into other rooms.
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
It's seen better days. A lot of loitering both in and outside of the hotel. No point in a kitchenette when no pots, pans, utensiles, etc are available. Bathroom shower stall was beat to hell with cracks in wall, busted stopper. I stayed as long as it took for me to repack and check out.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced during your stay, particularly regarding the condition of the facilities and the absence of kitchen essentials. This does not reflect the high standards we strive to maintain. Please note that kitchenware is available at the front desk upon request, and we regret if this was not communicated to you during your check-in. We will address this with our team to improve communication moving forward. Your feedback is ... read more
Not so good! Not sure how this place earned 3 stars. On a very generous day it would be 2 stars. Dirty, bathroom was moldy and check in person had a bad attitude. *It was advertised to have a free breakfast, but all it had was coffe and a few breakfast bars and a few packets of oatmeal. Very misleading! Was not worth the price.
Business response:
Dear Michael, Thank you for sharing your experience with us. We sincerely apologize for the disappointment you encountered during your stay. Providing outstanding customer service and maintaining a clean environment for all our guests are top priorities for us. We are addressing the cleanliness issues, including the condition of your bathroom, with our team to ensure this does not happen again. Additionally, we appreciate your input regarding our breakfast offerings, and we will work on enhancements. We hope to have the oppo... read more
Frequently asked questions about Extended Stay America - Newark - Woodbridge
How is Extended Stay America - Newark - Woodbridge rated?
Extended Stay America - Newark - Woodbridge has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Newark - Woodbridge open?
Extended Stay America - Newark - Woodbridge is open now. It will close tomorrow at 12:00 a.m.