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Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good for the price. Water damage in some areas but was worked out.
Business response:
Thank you for the review of Extended Stay America. We are pleased to know you liked whatever we had to offer and that we were able to meet your expectations at a great price. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Perfect for business Clean, comfortable, convenient.
Business response:
Thank you for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that you found our location convenient for your plans. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
not satisfied wifi was poor and the bed uncomfortable
Business response:
Arthur, thank you writing back to us. we are sorry for the discomfort with the bedding and the wifi issues. Your feedback is shared with the service provider to ensure we deliver seamless connectivity to our guests going ahead. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Room was basic but spacious. There were no sheets/pillows for the pull out bed, but someone from the front desk sent them up once we told them. The breakfast was sparse and they ran out of both muffins and coffee after the initial morning rush so we had to stop at a local place for coffee etc.
Business response:
Thomas, thank you for sharing your review. We are glad you had an overall pleasant stay. However, we are sorry we couldn’t provide you with an excellent breakfast experience. Your feedback is shared with the concerned team to be more diligent going ahead. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Noise through door, but not walls. Has full kitchen but it's not with cookware and eatery unless you ask. No coffee maker in the room. Internet fine.
Business response:
Thank you for being our guest. We are sorry for the noise issue you experienced. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Kindly note, in-room amenities and other articles such as kitchenware are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The price was good but the size of the “queen” bed was disappointing, the rooms are in need of updating and the “free breakfast” was practically non-existent. The staff was friendly enough and I like a hotel that actually enforces their no-smoking policy, but the giant video monitor that displays your image behind the flashing word “video in progess” was just downright uncomfortable, even when you haven’t done anything illegal. 5/10. Probably won’t stay here again.
Business response:
Thank you for being our guest. Although you were happy with our affordable rates and liked our courteous associates, we are sorry for not meeting all of your expectations. Your feedback concerning the condition of your room and our breakfast offerings will be discussed with the appropriate individuals in an effort to deliver better future guests’ experiences. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Clean renovated room, comfortable, pleasant staff.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good place good price No complaints . Will be staying again.
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We look forward to welcoming you back soon. Sincerely, Hotel Management
Property is located close to main shopping areas, and there is a Starbucks a walking distance away. Quiet and peaceful with minimum noise, and oh the smell...a mix of pine cones from the trees right outside, to that fresh clean scent that no words can describe - you will have to experience a stay here to know what I am speaking about. It has that clean
Business response:
Sammy, thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were impressed with our prime location and that you loved the ambiance of our hotel. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,557 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.