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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
They did not have enough hygienic supplies and in a 4 nights stay they don't clean and it is unpleasant
Business response:
Dear Maria, Thank you for being our guest and sharing your feedback. We always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience and apologize for the inconvenience caused. Our housekeeping service is conducted weekly to respect the privacy of our guests staying longer. However, we are always happy to provide this service at your request for a minimal fee. Your feedback is essential to us and has been shared with our front desk staff to ensure we communicate our services to ... read more
Very good
Business response:
Dear Igor, Thank you for your recent stay at Extended Stay America and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest and hope to see you again on your next visit to our area.Sincerely, Hotel Management
Housekeeping was kinda rude. We slept a little past checkout and she seemed legitimately mad at us lol. It was odd
Serra at the front desk was very kind and professional such a joy to do business there
Business response:
Dear DOMINICK, Thank you for sharing your excellent review of your visit to Extended Stay America. We aim to make your stay as comfortable as possible and assist you with whatever you need. Therefore, we especially appreciate your lovely comments recognizing the service provided by Serra, and we will surely share your compliments with the entire team! Thanks again, and we hope you will stay with us again. Sincerely,Hotel Management
When they say breakfast including: means a cup of coffee and maybe a granola bar. That is all.
Business response:
Dear Subhan, Thank you for being our guest. We are glad you had a pleasant stay, but we are sorry that our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Please give us another chance to host you whenever your travels bring you to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 4.2 star rating with 1,322 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.