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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
This is a real find!! The room was SO nice!! I liked this room better than ANY I have EVER stayed in. I have stayed at many different hotels, from Hilton, BestWestern Plus, etc.. This was by far my favorite! Modern, clean, in Excellent condition! It was comfortable and homey. HIGHLY RECOMMEND!!!
Business response:
Dear DARLA, Thank you for staying with Extended Stay America and recommending us to fellow travelers. We are so grateful for your compliments and for claiming us as your favorite and the best you have ever stayed in. Our staff works hard to exceed our guests' expectations and ensure a relaxing experience in comfortable, clean accommodations. Reviews like yours make all of our efforts worthwhile, and we hope to be your hotel of choice anytime you visit Norwalk.Sincerely,Hotel Management
Very clean and the price is very good Thank you
I loved the room setup with a kitchenette area. The staff was super, very nice, friendly and accommodating!
Business response:
Dear Cynthia, Thank you for taking the time to review your stay at Extended Stay America. We're thrilled you loved the room set up with the kitchenette area. Our team is dedicated to providing excellent service, and we're delighted that our staff was super nice, friendly, and accommodating during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience in the future.Sincerely.Hotel Management
Love
Business response:
Dear Raquel, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
The website stated full kitchen amenities and grab and go breakfast, which great for an extended stay hotel! However if not check in late or go for breakfast late. Checked in and saw a sign stating choose your kitchen amenities, when asked employee at front desk stated we do not have anything left!? So only enough for so many rooms?? All cupboards empty in room. Employee stated breakfast 6:30-9:30am Went down at 8:30am 2 days in a row and nothing was left 😳 Very disappointed 😔 by our third day was finally able to get a cof... read more
Business response:
Dear Robin, Thank you for the feedback. We are sorry for your concerns during your stay. We very much appreciate you bringing this to our attention, and we will address this appropriately. Your comments are invaluable to us as we continuously strive to improve. We hope you will give us another opportunity to provide you with the excellent experience you deserve. Sincerely,Hotel Management
Bathroom badly water damaged and very grimy. Bed pillows made cracking sounds.
Business response:
Dear Amy, We appreciate you taking the time to share your feedback about your stay. We apologize that your experience was not perfect and are sorry about the issues with your bathroom and uncomfortable pillows. Your concerns have been noted and will be addressed. We would be grateful for another opportunity to offer you the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,052 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open on Sunday at 12:00 a.m.