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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The stay is ok; the pillows are horrible
Business response:
Dear Sharlett, Thank you for staying with us and sharing your review. We're glad that your stay was satisfactory overall, but we apologize for the discomfort you experienced with the pillows. We will be reviewing our bedding options and making any necessary adjustments to ensure a more pleasant experience in the future. Your feedback is well received, and we hope to have the opportunity to serve you again with an improved experience.Sincerely,Hotel Management
Ok , comfortable beds , a little overpriced for what it is .
Business response:
Dear Keith, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate our guests' valuable feedback as we continually strive to grow and improve our guest services. We hope to welcome you back to our hotel in the future.Sincerely,Hotel Management
Advertised breakfast, but really not. No coffee pot in room. Broken sink facet
Great stay but minor maintenance needed Plumber is needed in the bathroom to stop the shower/tub dripping and tighten the toilet seat. Otherwise good stay.
Business response:
Dear michael, Thank you for choosing Extended Stay America and taking the time to share your experience. We're glad to know that you had a great stay overall, but we apologize for the minor maintenance issues you experienced in the bathroom. We appreciate you bringing this to our attention, and we will ensure that our maintenance team promptly addresses the dripping shower/tub and tightens the toilet seat. It was our pleasure to host you during your time in Norwalk. We look forward to your next visit.Sincerely,Hotel Manageme... read more
"Breakfast" Website advertised free breakfast; all that was available for a family of four an hour before the listed breakfast closure were 6 packaged mini-muffins and 4 snack bars.Plus coffee. No bagels, danish, fruit or juices were offered.Thus in my opinion no "breakfast" was provided and the advertising was false.
Business response:
Dear Donn, Thank you for taking the time to share your review. We apologize for the disappointment you experienced with the breakfast offerings during your stay. We understand how important it is to start the day with a satisfying meal, and we're sorry that our breakfast options did not meet your expectations. Your concern will be shared with the appropriate individuals so that they know our guests' desires regarding breakfast choices. Thank you for bringing this to our attention, and we hope to have the opportunity to serve... read more
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,155 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is closed now. It will open tomorrow at 12:00 a.m.