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Extended Stay America - Norwalk - Stamford
- Hotels
- Norwalk, CT
About this business
Location details
400 Main Ave., Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Everything went well with my stay. Terry and Sierra are always welcoming and professional they go out of their way to make my stay awesome and comfortable
Business response:
Dear DOMINICK, Thank you for your recent stay at Extended Stay America and for sharing your experience with our excellent staff, especially Terry and Sierra. Our team strives to go above and beyond to assist our guests with every need. They will be happy to know they were a memorable part of your visit! Thank you for your kind comments, and we hope to see you again whenever your travels bring you back to the area. Sincerely,Hotel Management
OK Stay The stay was OK. There was not anyone at the front desk during check in and on some ocassions that i passed by the front desk. Used the gym (2 machines only) and there was no cleaning supplies to clean machines before or after use. A lot of noise in the hallways.
Business response:
Dear Oswaldo, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay. However, we are sorry for not meeting your expectations in some areas, such as no staff available at the front desk, no wipes supplies, and the noise in the hallways. Thank you for bringing this to our attention, as our guests should expect the best experience. We hope you will give us another opportunity to host you again; so that y... read more
They did not have enough hygienic supplies and in a 4 nights stay they don't clean and it is unpleasant
Business response:
Dear Maria, Thank you for being our guest and sharing your feedback. We always want to exceed our guest's expectations; therefore, we are disappointed this was not your experience and apologize for the inconvenience caused. Our housekeeping service is conducted weekly to respect the privacy of our guests staying longer. However, we are always happy to provide this service at your request for a minimal fee. Your feedback is essential to us and has been shared with our front desk staff to ensure we communicate our services to ... read more
Very good
Business response:
Dear Igor, Thank you for your recent stay at Extended Stay America and for posting such a generous rating of our hotel. It is a pleasure to know that we exceeded your expectations. We enjoyed having you as our guest and hope to see you again on your next visit to our area.Sincerely, Hotel Management
Housekeeping was kinda rude. We slept a little past checkout and she seemed legitimately mad at us lol. It was odd
Frequently asked questions about Extended Stay America - Norwalk - Stamford
How is Extended Stay America - Norwalk - Stamford rated?
Extended Stay America - Norwalk - Stamford has a 3.3 star rating with 2,053 reviews.
When is Extended Stay America - Norwalk - Stamford open?
Extended Stay America - Norwalk - Stamford is open now. It will close tomorrow at 12:00 a.m.