Extended Stay America - Oakland - Alameda Airport

Brad 

on Expedia

a year ago

The property is fine, our room this time was the problem. We’ve stayed here before and enjoyed it which is why we returned. This time is a completely different experience. When we entered the room we immediately noticed a heavy smell of incense. I called and asked for another room but was told they were out of rooms with a king-sized bed. We decided to stay, figuring we’d become accustomed to the smell. We did, only to discover the incense was used to mask the cigarette smell! In addition, there’s mold at the sink, a carpet ... read more

Judith 

on Expedia

a year ago

The breakfast included was nothing. Only muffins and coffee. We asked for an extra pillow and was told that they did not have one. Then the person at receptionist needed to go to find one from another room. 

Juan José 

on Expedia

a year ago

Cancelaron la habitación antes de q llegara y al llegar me dicen q no tenía cuarto para mí q avía sido cancelada me reservación 

Maximilian 

on Expedia

a year ago

Checked into the room and found leftover food & crumbs from previous guest. The wall near the restroom in my unit had floor boards peeling off. There was no coffee or tea inside the room & when I went to the "continental breakfast" at 730am there was literally 1 pack of instant oatmeal. That's all. 

chhewang 

on Expedia

a year ago

Not good not clean very dirty