Extended Stay America - Orange County - Cypress

Anonymous 

on Expedia

9 years ago

The tub was stained. The sheet linens were stained. The dust ruffle on both beds had an obvious white splattering of body fluids from a man. 

Anonymous 

on Expedia

9 years ago

Very disappointing stay. Poor experience at this hotel. Six night stay, at nearly $150/day, and we never had any services. No housekeeping at all. We had to empty trash, make beds, ask for towels and pick them up from the front desk, if any were available. The mattresses in our room were the worst I've ever encountered. The shower could not be completely turned off. The air conditioner was not working when we checked in and was not replaced for two days. Very limited cold breakfast in lobby alcove. Select someplace else to s... read more

Anonymous 

on Expedia

9 years ago

The front office staff was rude and they did not serve continental breakfast as promised 

Anonymous 

on Expedia

10 years ago

Not what I think $100+ would deliver Very poor! Afraid to touch light switches because they were DIRTY, and the the free breakfast was a cup of coffee, a banana and Granola bar. 

Anonymous 

on Expedia

10 years ago

Disappointed The website said breakfast was included which I thought was good for the price. When we checked in we asked about the time for breakfast and the lady at the front desk said it was just a "grab and go" breakfast which would be coffee and muffins. We were not pleased but it was ok. When we went down for breakfast the next day there were no muffins just coffee. The gentlemen in front of me make a comment that he could not believe they didn't have anything else because he has stayed at other extended stays and they ... read more

Elaine 

on Expedia

10 years ago

I was really disappointed how dirty the bathroom was, the tub was clogged. 

Anonymous 

on Expedia

10 years ago

Needs a lot of cleaning First off it started as soon as I walked in the front door there was a really strong odor of maybe a mildew smell I'm not real sure. I got into my room and it smelled like an ash tray, I asked for a non smoking room. I was not able to change rooms because the hotel was full. There were no trash cans in the room and no remote for the tv. I went to front desk and the girl was very apologenic and helpful and found me a remote. There were burn marks on the toilet seat. I went to the store and bought clean... read more

zaheer 

on Expedia

10 years ago

room was smelly, leaky pipes and unclean. 

Gabrielle 

on Expedia

10 years ago

neighborhood is the savior for this hotel was just OK