Extended Stay America - Orange County - Cypress

ese 

on Expedia

9 years ago

No sleep room issues Heater unit was so loud I couldn't sleep. When I turned it off I froze. Bathtub would not drain after showering. Shower dripped for a good while. Told guy at front desk. I'll let them know. Total joke didn't care one way or another if I returned. I won't. 

Jerry and Charlene 

on Expedia

9 years ago

Only 1 soap in room, no Wash Clothes front desk said they had to be washed and Dried. Really! A man working, OPENED our door and said he needed to Shampoo the carpet! Also, the Ants in the Bathroom. I will never come back. 

Alex 

on Expedia

9 years ago

Smoke room sucks!! Smoke room only thing avaolable and were we not told 

Anonymous 

on Expedia

9 years ago

The first night we were there we had a little visitor under our pillow. I don't know what these insects are called. I have seen them in humid places and the room had a funny smell. 

Gauri 

on Expedia

9 years ago

Dirty Girl checking me in looked nervous that I'd have a first floor room (single woman staying by herself for work), but the only other room hadn't been cleaned. For getting the "clean" room - the last guest's breakfast dishes were in the sink with cereal and their used toiletries were all over the bathroom. When I climbed into bed there were dark hairs covering the felt blanket. Yuck. Girl at the front desk was very friendly and helpful, but I would not recommend staying here. 

Anonymous 

on Expedia

9 years ago

dirty hotel I did not feel comfortable at the hotel weird people hanging around the hotel late night. I did not feel safe 

Shawn 

on Expedia

9 years ago

Smelly This place smells. There are shady people hanging around the hotel and i believe make this place there permanent residence? Good for location and thats it. 

Samantha 

on Expedia

9 years ago

Not the cleanest place to stay Not a great stay. The rooms are not cleaned the way they should be after each guest. They definitely don't clean the mirrors after each guest. I had a dirty toilet and bathroom area. Showed the person who checked me in and he was a little shocked. Didn't get offered to have house keeping come clean or a different room. Just a gift certificate to stay another night. No thank you! Gross!!! 

Anonymous 

on Expedia

9 years ago

No housekeeping !! Never again!!!!! Unless u stay for more than 8 days no housekeeping is provided !! Room needed for at least trash to get thrown out !!! At least!!!!!!!!