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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and maintained and staff was very nice. I got to meet the "famous" Mel everyone raves about and she was super sweet and accommodating to all customers. I just moved from another location in Lake Forest that was the total opposite. So I appreciated the refeshing change since I was paying twice.
The shower got cold after 5 minutes. Ended taking a cold shower!!! Room 113
Business response:
Dear Guest, Thank you for sharing your feedback with us. We’re sorry to hear about the difficulty you had with the water temperature, and we understand how frustrating it must have been for the shower to turn cold so quickly. That is not the level of comfort we aim to provide, and we appreciate you noting the room number so the issue can be checked thoroughly. Your comments help us identify areas that need closer attention, and our team will review this concern to ensure it’s appropriately addressed. We hope you will conside... read more
Always a pleasure clean, economical and pleasant sraff
スタッフがとても丁寧で良かった
Business response:
Dear Guest, Thank you for sharing such an uplifting review regarding your time with us at Extended Stay America. We’re absolutely delighted to hear your kind words about our team’s courteous attitude. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them. Thank you again for your generous comments. We look forward to welcoming you back. Sincerely, Hotel Management
Yes, staff courteous and room clean. But it took a while to figure out the in the wall air-conditioning system. And we did not have any in room entertainment due to ongoing work, ? upgrade on it.
Old interior with a dirty floor
Business response:
Dear Guest, We appreciate you sharing your experience with us. We are sorry to hear that the condition of the interior and the floor did not provide the level of comfort you were expecting, and we apologize for the disappointment this caused. Your feedback has been shared with the relevant teams to ensure greater attention is given to overall upkeep, and we hope you will consider giving us another opportunity to provide you with a much-improved stay. Sincerely, Hotel Management
My room was clean but there was no desk in the room as was stated in the description. Besides that, it was quiet and I had a pleasant stay. It was worth it for the price.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We’re glad to know you enjoyed a clean, peaceful environment and found your visit a good value overall. We do, however, apologize for the missing desk, as we understand how important that can be for convenience and comfort. Your feedback will be reviewed to ensure room descriptions accurately reflect what’s provided. We appreciate your understanding and look forward to welcoming you back for another pleasant and hassle-free stay. Sincerely,... read more
Great and clean
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.1 star rating with 2,939 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.