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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed our one-night stay. It was a clean, quiet place to sleep for a quick overnight, and the pet fee was reasonable, which we appreciated. That said, a few things felt a bit misleading in the marketing. If we had stayed longer, we likely would have wanted more amenities. Having to request shampoo was new to us, even though I usually travel with my own. The advertised “breakfast” was really more like breakfast snacks: pre-packaged oatmeal, bars, and muffins. Also, “coffee and tea in the lobby” was only available in the mor... read more
This location was very clean. The “breakfast” was tea, instant coffee, nutrigrain bars, vending machine type muffins and instant oatmeal. Parking was free. Everything needed to be checked out at the front desk even shampoo bottles. There was NOTHING in the kitchenette, no plates, no spoons no bowl or even cups. The bathroom had one roll of TP per day and no shampoo or conditioner. This place was very clean, but very, very bare bones.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to know that the overall presentation of the property met your expectations and that you appreciated the convenience of parking. At the same time, we understand that the availability and accessibility of certain amenities did not fully align with what you were anticipating. Please note that kitchen items are available upon request at the front desk. Your comments are valuable and will be shared with the appropriate teams as we continue to enhance... read more
Tv was nice. Staff nice. Easy check in process
No pool
Business response:
Dear Guest, Thank you for your feedback. We understand that having access to additional amenities can enhance a guest’s overall experience. While our property does not offer certain facilities, we strive to provide a comfortable and convenient stay in other ways. We regret any disappointment this may have caused and appreciate you sharing your thoughts. Your input is valuable as we continue to evaluate ways to improve the guest experience. We hope to have the opportunity to welcome you again in the future. Sincerely, Hotel M... read more
Briana, the receptionist, was extremely rude and unprofessional. The night before, I was told I could stay until 1:00 PM for an additional fee. The next morning, I approached Briana to confirm everything was arranged, and instead of helping, she immediately denied it and said, “We do not offer that. I will talk to the receptionist so he doesn’t say that again.” Speaking negatively about a coworker in front of a guest is not professional and only creates more frustration. I then asked if it would at least be possible to stay ... read more
The breakfast "menu" consists of packagea muffins and granola bars....not really a free meal, but a snacl at best. The room itself is ok. The ac is not the strongest. It cooled the room enough to be comfortable, but a little more.chill would have been nice. The water pressure of the shower is poor. When u turn on the faucet in the tub, there is a very strong outpouring of water, but once u pull up for the shower, it is barely a ahower at all. I was on the first floor so it could play a factor but it was really bad water pres... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your balanced perspective and are glad to know your overall stay was comfortable. At the same time, we regret that certain aspects did not fully meet expectations. We understand how important a satisfying start to the day and reliable in-room features are to the guest experience. Your comments regarding these areas have been noted and will be shared with our team to support improvements. We value your input, as it helps us enhance the overall sta... read more
I stayed at this hotel for business purposes. The price was decent and parking was free so that was my main attraction to this hotel. It is a bit of an antiquated property but gives you the basics for a short stay in the area. However, my room was not very clean (floors not totally swept or wiped down as I could see debris and light dust in areas under counters so definitely not a very detailed cleaning of the room) and there was a bug infestation. I would warn others to inspect their room for cleanliness if you choose to st... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We appreciate you highlighting the value and convenience you experienced during your visit. However, we sincerely regret that the overall condition of your accommodations did not meet expectations, as we understand how important a well-maintained and comfortable environment is, especially during business travel. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared... read more
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,226 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.