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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
GREAT SERVICE AND FRIENDLY STAFF
The staff was great. The continental breakfast was a joke. Just a couple wrapped cupcakes/muffins. No food. There were a couple oatmeal packets, but no bowls or spoons. There was no shampoo or conditioner in the shower. The fridge was rusted out and nasty. The room had an odd smell.
Room is spotless and comfy, and feels like a small piece of Home away from home. Room service comes in every two weeks to clean so that is good.
Business response:
Dear Guest, Thank you for sharing such kind feedback with us. Creating a place that feels settled and cared for is always our goal. We are delighted to know your accommodations felt comfortable and welcoming throughout your stay. Our team will be pleased that the scheduled housekeeping cadence met expectations and supported a relaxing environment. We truly appreciate your time and would love the opportunity to welcome you back again to Extended Stay America soon. Sincerely, Hotel Management
Floor was dirty. Location was good.
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We’re sorry that the cleanliness of the floor did not meet expectations, and we regret that this detracted from your stay. The condition and upkeep of our accommodation are essential to the experience we aim to provide, and your comments will be reviewed with our housekeeping team to ensure greater attention to overall cleanliness and presentation. We’re pleased, however, to know that the location was convenient for your needs. We hope to have the oppo... read more
Room is clean, very good, Need to have hair dryer
Good
Business response:
Dear Guest, It is a pleasure having you with us at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Clean room and friendly staff
Property is beautiful and the staff is great
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing your wonderful comments with fellow travelers. We are pleased to hear that you found the property beautiful and the staff welcoming, as creating a positive and comfortable environment is important to us. Your kind comments are appreciated, and we’ll share this with the team. It was a pleasure to host your visit, and we look forward to welcoming you back again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,002 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.