This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
. First room was dirty. We got another room. One towel had stains. Someone above our room was walking all night.
Business response:
Dear CeciliaThank you for sharing your feedback regarding your recent stay with us. We regret the inconveniences you experienced with the state of your first room and the issues with the towels. Additionally, we apologize for the disturbance caused by noise from above. We value your input and are actively working to address these concerns to enhance our guests' experiences. Your comfort is important to us, and we hope to provide you with a better stay in the future.Sincerely,Hotel Management
Safe area The customer service was great. It appeared the hotel was being remodeled.
Business response:
Dear Norma, Thank you for including Extended Stay America in your travel plans. We are committed to providing exceptional service to every guest, so we are especially pleased to read your comments about our staff and their outstanding hospitality. Thank you for recommending us to future guests, and we hope to see you again soon.Sincerely,Hotel Management
No complaints, I enjoyed my stay.
Clean and convenient, amazing stay!
Business response:
Thank you, Mitzi, for your kind review! We are thrilled to hear you had an amazing stay and appreciated the cleanliness and convenience of our hotel. Your feedback is truly valued, and we hope to welcome you back soon for another wonderful experience.Sincerely,Hotel Management
Amazing hotel!
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,039 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.