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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Scott, Thank you for your feedback, and we apologize for any disappointment you experienced during your stay at Extended Stay America. Your satisfaction is our priority, and we would appreciate the opportunity to learn more about your experience so we can address any concerns you may have. We value your patronage and hope to have the chance to exceed your expectations in the future.Sincerely, Hotel Management
The laundry facilities were horrible and extremely filthy! I have pictures
Mel always superb every time I’m there. All my previous stay was pretty pleasant. Place pretty clean but this time my room have some sticky stain on the night stand plus pillows have a little funky smell. Normally when I come into the room there never was AC on with Window open but when I walk into the room I knew something not right. I was tired so I just took the pillow n throw it on the side table so I can sleep. Overall would I stay here again! Yes.
Business response:
Dear QUYET, Thank you for your continued support and feedback. We're delighted to hear about your pleasant experiences at Extended Stay America, particularly with Mel's exceptional service. However, we apologize for the cleanliness issues you encountered this time. Rest assured, we'll address them internally with the team for improvement. We appreciate your loyalty and look forward to welcoming you back for an improved stay soon!Sincerely,Hotel Management
No toilet paper. Bathroom and kitchen sink don't drain.
Business response:
Dear Susan, Thank you for your review. We deeply regret to learn about the maintenance issues you encountered during your stay. We understand how this can impact the overall experience and assure you that we take such matters very seriously. We will address this appropriately to ensure our guests' comfort and satisfaction. Thank you for staying with us, and we hope to have you revisit so we can provide you with the flawless stay you deserve.Sincerely,Hotel Management
The staff makes it great
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.