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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great for a night or two at the beach The hotel itself was a little older but the quality of the room was good. The staff was friendly and the amenities were good in the room. The only issue was the slow wifi unless you paid for enhanced wifi.
I was really disappointed no poo, no ice machine when I checked in just people with dogs big ones my grandkids were afraid n there were homeless people out camping n parking lot very disappointed
Business response:
Darrell, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Services
Business response:
We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
when checking in was one hour early and was told there was no public restroom ..having driven 6 hours and would soon been staying there it would have been better service if a restroom had been made available but COVID strikes again...I get it...if that is the policy then I am not a fan.
Business response:
Thank you for staying at Extended Stay America. We are pleased to see the rating as it shows you had a pleasant stay, but we are sorry for the issue you mentioned. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Kindness, smiles, assistance at any hour it was so great.
Business response:
We appreciate you selecting Extended Stay America and sharing your review. It was a delight to know you had a comfortable stay and that you were amazed by how well our associates assisted you. Thank you for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
The room was not as described, i had to go to the front desk to get anything. The bed sizes where smaller.
Business response:
Thank you for evaluating our hotel online. We are sorry for the disappointment you had with your suite and the hotel policy for amenities. We hope your future travels will bring you back to our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,437 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.