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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Having a kitchen was very convenient and the location of the property made it quiet at night, which was very nice and we felt safe. We were disappointed in the breakfast and the fact the muffins and coffee/hot water (that was the breakfast), was put out very late. The shower curtain rod was falling off the wall in our room.
Run out of hot water for tea most of the time.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Would not recommend if your wanting a good nights rest.
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Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
This was okay. No coffee maker in room, no ice machine on the premises, no hair conditioner in the bathroom. (Called the front desk and they do not carry this item at all.) The nearest place to get these items is Target which is about 2 miles away. It was okay, but remember that these standard items are not included.
Business response:
Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
To expensive for what it is and the fact that the WiFi did not work and could not cast to the TV was a definite minus. Also the AC leaked and they wanted me to pay more for "better" WiFi. Probably won't be staying here again
Business response:
Thank you for your comments. We regret knowing about the disappointment you had with the complimentary wifi and that you felt we did not merit the rate you paid. Please know, we regularly review our pricing to ensure that we are priced competitively. We offer our apologies for the issue with the HVAC unit. This will be discussed with our maintenance team for their review and action. We hope to host you on your next visit. Sincerely, Hotel Management
Sheets had stains - blanket was not comfortable. Dirty floors
Business response:
Thank you for staying with us. We regret our bedding was not to your comfort and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.