This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This was okay. No coffee maker in room, no ice machine on the premises, no hair conditioner in the bathroom. (Called the front desk and they do not carry this item at all.) The nearest place to get these items is Target which is about 2 miles away. It was okay, but remember that these standard items are not included.
Business response:
Thank you for your visit. We hope that overall you had a pleasant stay; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
To expensive for what it is and the fact that the WiFi did not work and could not cast to the TV was a definite minus. Also the AC leaked and they wanted me to pay more for "better" WiFi. Probably won't be staying here again
Business response:
Thank you for your comments. We regret knowing about the disappointment you had with the complimentary wifi and that you felt we did not merit the rate you paid. Please know, we regularly review our pricing to ensure that we are priced competitively. We offer our apologies for the issue with the HVAC unit. This will be discussed with our maintenance team for their review and action. We hope to host you on your next visit. Sincerely, Hotel Management
Sheets had stains - blanket was not comfortable. Dirty floors
Business response:
Thank you for staying with us. We regret our bedding was not to your comfort and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
The staff was nice
The property was dated
Business response:
Thank you for your feedback about your stay with our hotel. We apologize that our facility fell short of your standards. We are sharing your comments and feedback with my team as we work to update and refresh our hotel. We hope you will come and see our process should your future travels being you to our area again. Sincerely, Hotel Management
Ok
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon. Sincerely, Hotel Management
I was pleasantly surprised with this Motel. A big step above Motel 6 and Comfort Inn, off season rate was great.
Business response:
Thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,437 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.