Extended Stay America - Orange County - Katella Ave.

Mary Allen 

on Expedia

a year ago

the whole place is run down, everything is very old. 

Shawna 

on Expedia

a year ago

I would never stay there again. 

Gabriela 

on Expedia

a year ago

Dingy hotel with no good service This hotel is very dated, everything is old and dingy, would not stay here again. I booked 2 rooms for 2 nights and the front desk only booked 1 room for 2 nights and the other for one night, it was only the morning after when we didn't see a charge for the second room that we asked and they said we didn't have a reservation. I showed them the email confirming my reservation and all they kept saying was "you booked it online you have to call hotels.com". So we ended up booking it in person bu... read more

Milagros 

on Expedia

a year ago

Our room was dusty and smelled like fresh paint. 

Leah 

on Expedia

a year ago

Stay was awful. Dirty and unkept. First room given to us had unmade beds so we were assigned to another room. There were blue stains around the sink with blue hair still in it from previous people dying their hair in the sink. Walls were stained, calcification build up on the faucets, bad repair jobs on the walls. Floors were so nasty and grimy like they haven’t been mopped in months. More like a motel than a hotel. No maid service during our 8 day stay, not even trash. We were told we could take our trash to the reception a... read more

Ryan 

on Expedia

a year ago

Worse experience of my life. Rooms smell bad Air conditioning smells bad & musty Bed hard as rocks Shower leaking make dripping noise all night Shower handle fell off. Do yourself a huge favor and do not stay at any Extended stay locations !! Complete waste of money. I could have paid slightly more & stayed at a quality hotel like Hyatt or embassy suites. . Instead, I decided to save a few bucks and it destroyed my weekend. .. My fault for not reading the reviews prior to booking the room!! Requesting refund from Expedia.