Extended Stay America - Orange County - Katella Ave.

Frankie 

on Expedia

a year ago

Not good Not good, I had to leave and not stay due to conditions of the room. Expecting a refund 

Majid 

on Expedia

a year ago

The room didn’t have tv. Hair drier. Shampoo and conditioner 

Erin 

on Expedia

a year ago

Tired and room given away Got to room late around 10:30 pm after baseball game and was told our room had been given away and they had no more rooms. At first tried to tell me nothing could be done as I booked through a third party and my room was not assigned. I showed my reservation and explained her reasoning did not make sense and my room should not be given away just because of checking in late. Ultimately, I was informed the room assigned to me was not cleaned as the housekeeper was ill and had to leave. My family and I... read more

Monique 

on Expedia

a year ago

The hotel is not seven minutes away from Disney Land more like 15. The outside looked really nice. The inside is very disappointing. Has a odor to it very old. The elevator had graffiti carved into both of them. The hallway smelled very unpleasant. when I first checked into the room, my feet stuck to the floor every step I would take my feet I had to go to target to buy things so that I could clean and mop the floor because I was staying there for an extended period of time and I didn’t want to have to keep stepping on stick... read more

Thomas 

on Expedia

a year ago

Bad smell. Guests were loud. Breakfast is sub par. Missing lightbulbs in room. Dirty, dingy and bath tub faucuet dripping. 

Jeffrey 

on Expedia

a year ago

Never again Hair in the bathroom. Room has disrepair issues