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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My husband and I have extended our stay here a bit longer than we had planned. The staff here work hard, I know because again weve been here about a year now. Seen staff come and go but the real ones have been here the longest. Shoutout to Assistant Alvin and General Manager Renee And all the housekeeping you guys are amazing and always friendly. This place is decent, quiet and in an excellent park of Orange County. Ask for Alvin or Renee !
Business response:
Dear Guest, Thank you for your kind feedback and for being such a valued guest at Extended Stay America over the past year. We’re delighted to hear that our team, especially Alvin, Renee, and the housekeeping staff, has made a positive impact during your time with us. It’s wonderful to know you appreciate the quiet, convenient location as well. Your thoughtful recognition of our team means a lot, and we’ll share your compliments with them. We look forward to continuing to provide a welcoming and comfortable environment for y... read more
Staff is great but last few days no coffee or to go breakfast items.
Pretty clean. Odd traffic and people loitering
Business response:
Dear Bradley, Thank you for choosing Extended Stay America and taking the time to share your experience. We’re glad to hear you found your stay comfortable and appreciated the cleanliness of the property. However, we regret that your experience was affected by the surrounding environment and nearby activity. Please know that guest safety and comfort remain our highest priorities, and we are working closely with our team to ensure the area around the property feels as secure and inviting as possible. We hope to have the oppor... read more
Front desk Staff is helpful. (Rene, Alvin and everyone)
Staff is great, Rene, Alvin and the front desk staff and the housekeeping staff, they are all kind and accommodating too.
Business response:
Dear Stephanie, Thank you for choosing Extended Stay America and for your terrific review. We’re thrilled to hear that you had such a positive experience and that our team, including Rene, Alvin, and the rest of our front desk and housekeeping staff, made your stay so enjoyable. Your kind words mean a lot, and we will certainly share your compliments with our entire staff. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Great staff
A for sleeping only hotel. No ice or amenities. Everything is outdated. Vehicle was safe in the lot. No security though. If you need a place to sleep, this is it. Don't expect much more.
Business response:
Dear Michael, Thank you for choosing us and sharing your feedback. We regret that the outdated features and limited amenities did not meet your expectations. We also acknowledge your security concerns and will share them with our team for review and consideration. It’s good to know that you felt your vehicle was safe and that the property served its purpose as a place to rest. Our goal is always to provide a stay that leaves a positive impression, and we hope you will revisit us and let us demonstrate an even more comfortabl... read more
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 3 star rating with 2,386 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.