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Extended Stay America - Orange County - Lake Forest
- Hotels
- Lake Forest, CA
About this business
Extended Stay America Hotel Orange County - Lake Forest is located at 20251 Lake Forest Dr, Lake Forest, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
20251 Lake Forest Dr., Lake Forest, CA, 92630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Save money but it’s give up quality Beds were comfortable and the room suitable but if you stay here be prepared for: No food, just coffee in the morning. Rooms needed good amount of cosmetic work (paint, poor drywall patch jobs, microwave was rusty inside) and bed sheets had small but noticeable stains
Business response:
Dear Robin, We’re glad to hear you found the beds comfortable and the room met your needs. However, we apologize for any disappointment with the morning offerings and regret the maintenance concerns you faced in your room. We have taken note of your comments and will make sure these are appropriately addressed. Your feedback is appreciated, and we hope you will give us another chance to prove that we are committed to providing excellent hospitality.Sincerely,Hotel Management
Good location but not a great hotel. This hotel needs a lot of cosmetic work. The clientele staying here was really sketchy and several looked like drug addicts. Lots of low lifes staying here. There was a huge wet spot on the carpet in my room so I was moved to another one. The bed was lumpy and uncomfortable. No blow dryer, no shampoo, no dishes or silverware in the room even though there’s a kitchenette. On the plus side, there’s lots of areas to walk a dog including a trail behind the building. There are plenty of restau... read more
Business response:
Dear Carrie, Thank you for your feedback. We apologize for the discomfort caused by the missing amenities. Our team has addressed these issues, and our front desk is always available to help you. On the other hand, it is nice you had a pleasant time, were pleased with the pet-friendly areas, and found our staff welcoming. We hope you will reconsider staying with us at the location you like, as we are committed to improving. Safe travels!Sincerely,Hotel Management
The location was great for our event
Business response:
Dear Mark, Thank you for sharing your experience with us. We are pleased you had a great time at Extended Stay America and appreciate our location, which proved to be perfect for your event. We look forward to welcoming you back soon! Sincerely,Hotel Management
The staff was very friendly and helpful. We had an issue with the TV and the staff was able to resolve it to our satisfaction. The room was clean and affordable.
Frequently asked questions about Extended Stay America - Orange County - Lake Forest
How is Extended Stay America - Orange County - Lake Forest rated?
Extended Stay America - Orange County - Lake Forest has a 4.2 star rating with 1,198 reviews.
When is Extended Stay America - Orange County - Lake Forest open?
Extended Stay America - Orange County - Lake Forest is open now. It will close tomorrow at 12:00 a.m.